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Amazon CloudWatch
User Guide

Amazon Simple Email Service Metrics and Dimensions

Amazon Simple Email Service sends certain data points to CloudWatch. These data points track important metrics related to your email sending activities. For more information, see Retrieving Amazon SES Event Data from CloudWatch in the Amazon Simple Email Service Developer Guide.

Amazon SES Metrics

The following metrics are available from Amazon SES.

Metric Description

Bounce

The recipient's mail server permanently rejected the email. This event corresponds to hard bounces; soft bounces are included only when Amazon SES fails to deliver the email after retrying for a period of time.

Unit: count

Click

The recipient clicked a link in the email. Only click events from HTML emails are tracked.

Unit: count

Complaint

The recipient marked the email as spam.

Unit: count

Delivery

Amazon SES successfully delivered the email to the recipient's mail server.

Unit: count

Open

The recipient opened an email. Only open events from HTML emails are tracked.

Unit: count

Reputation.BounceRate

The percentage of messages sent from your account that bounced. Only hard bounces are considered in this calculation.

Unit: percentage

Reputation.ComplaintRate

The percentage of messages sent from your account that were reported by their recipients as spam.

Unit: percentage

Send

Amazon SES accepted the email and attempted to send it. This value may be distinct from the Delivery metric, because messages could bounce or be rejected.

Unit: count

Dimensions for Amazon SES Metrics

CloudWatch uses the dimension names that you specify when you add a CloudWatch event destination to a configuration set in Amazon SES. For more information, see Set Up a CloudWatch Event Destination for Amazon SES Event Publishing.