Amazon CloudWatch
User Guide

Amazon Simple Email Service Metrics and Dimensions

Amazon Simple Email Service sends data points to CloudWatch for email sending events. For more information, see Retrieving Amazon SES Event Data from CloudWatch in the Amazon Simple Email Service Developer Guide.

Amazon SES Event Metrics

The following metrics are available from Amazon SES.

Metric Description


The recipient’s mail server permanently rejected the email. This event corresponds to hard bounces. Soft bounces are included only when Amazon SES fails to deliver the email after retrying for a period of time.

Unit: count


The recipient marked the email as spam.

Unit: count


Amazon SES successfully delivered the email to the recipient’s mail server.

Unit: count


Amazon SES initially accepted the email, but later rejected it because the email contained a virus.

Unit: count


The email sending API call to Amazon SES was successful and Amazon SES will attempt to deliver the email.

Unit: count

Dimensions for Amazon SES Metrics

CloudWatch uses the dimension names that you specify when you add a CloudWatch event destination to a configuration set in Amazon SES. For more information, see Set Up a CloudWatch Event Destination for Amazon SES Event Publishing.