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This section includes the following e-mails:
When You Schedule a Price Change with Passive Authorization (for information about passive price changes, see Passive vs. Active Authorization)
When You Schedule a Price Change with Active Authorization (for information about active price changes, see Passive vs. Active Authorization)
If the Customer Doesn't Accept the Price Change by the Deadline, Causing Cancellation
Subject: Price Change for[product name]Greetings from Amazon Payments,[company name]is changing the price of[product name]on[price change effective date].[Details of new price]You will be charged the new price for this application starting[price change effective date]. You can cancel your subscription to the application at any time by visiting the following web page: http://www.amazon.com/dp-applications?productCode=product codeIf you have any questions regarding this price change, please contact[company name]directly at[contact e-mail or URL]. [If you requested to add your own message to this e-mail, the following is included:] Here is a message from[company name]regarding this price change:[Your message]Sincerely, Amazon Payments
Subject: Price Change for[product name]Greetings from Amazon Payments,[company name]is changing the price of[product name]on[price change effective date].[Details of new price]In order to continue using this application after[price change effective date], you must agree to the new price by visiting the following web page: http://www.amazon.com/dp-applications?productCode=product codeFailure to accept this price change will result in the cancellation of your subscription to[product name]. If you have any questions regarding this price change, please contact[company name]directly at[contact e-mail or URL]. [If you requested to add your own message to this e-mail, the following is included:] Here is a message from[company name]regarding this price change:[Your message]Sincerely, Amazon Payments
You can cancel a scheduled price change up to the day before the price change's effective date. If you cancel after the e-mail notification has already been sent to your customers, Amazon Payments sends another e-mail to alert them of the cancellation.
Subject: Price Change Canceled for[product name]Greetings from Amazon Payments,[company name]has decided not to change the price for[product name]. You will continue to pay the current price of this application. You can view a summary of your current and past charges by visiting the following web page: http://www.amazon.com/dp-applications If you have any questions, please contact[company name]at[contact e-mail or URL]. Sincerely, Amazon Payments
Subject: Pricing Change for[product name]Greetings from Amazon Payments, This e-mail confirms that as of[price change effective date], the price of[product name]sold by[company name]is now:[new pricing summary][If your product has a monthly charge that has increased with the price change, the following paragraph is included:] You will see a one-time charge on your next bill to cover the increased monthly cost of[product name]from[old monthly charge amount]to[new monthly charge amount]for the remainder of this month. [If your product has a monthly charge that has decreased with the price change, the following paragraph is included:] You will be issued a refund for the decreased monthly cost of[product name]from[old monthly charge amount]to[new monthly charge amount]for the remainder of this month. Additional information regarding your payments for this application is available at the following web page: http://www.amazon.com/dp-applications If you have any questions regarding this price change, please contact[company name]at[contact e-mail or URL]. Sincerely, Amazon Payments
Subject: Use of[product name]Canceled Greetings from Amazon Payments, Your access to[product name]sold by[company name]has been canceled because you chose not to accept the new price for the application, which went into effect on[price change effective date]. You will no longer be able to use this application. You will be billed at the end of the month for any use of this application through[cancellation date]; after that you will receive no more bills for[product name]. [If a refund is applicable (see Customer Cancellation), the following paragraph is included:] You will be issued a refund in the amount of[refund amount]for this application. This refund amount is the prorated portion of the monthly fee based on the number of days remaining in the month. If you have questions, please contact[company name]at[contact e-mail or URL]. Sincerely, Amazon Payments