| « PreviousNext » | |
  | Did this page help you? Yes | No | Tell us about it... |
Failed Payment Transactions
There can be times when Amazon Payments charges a sender's payment instrument and that transaction fails. There are two kinds of failure:
Failure—A transaction is canceled for non-payment reasons.
For example, a transaction might be considered fraudulent and therefore refused.
Hard decline—A financial institution refuses the transaction.
This could happen when a credit card has exceeded its maximum limit or when a credit card has expired. There is no retry after a hard decline.
You do not need to take any action in any of these cases. In the case of a failed transaction, Amazon Payments e-mails the sender and you about the transaction decline.
Repeated Pay and Reserve Requests
Due to network problems, some Pay or Reserverequests might not complete successfully.
If this happens, it might be possible to recapture the information and resend the request. For
more information, see Resending Requests.
