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Amazon Route 53
Developer Guide (API Version 2013-04-01)

Routing Traffic to Amazon WorkMail

If you're using Amazon WorkMail for your business email and you're using Amazon Route 53 as your DNS service, you can use Amazon Route 53 to route traffic to your Amazon WorkMail email domain. The name of your Amazon Route 53 hosted zone (such as example.com) must match the name of an Amazon WorkMail domain.

Note

You can route traffic to an Amazon WorkMail domain only for public hosted zones.

To route traffic to Amazon WorkMail, perform the following four procedures.

To configure Amazon Route 53 as your DNS service and add an Amazon WorkMail organization and email domain

  1. If you haven't registered the domain name that you want to use in your email addresses (such as john@example.com), register the domain now so you know that the domain is available. For more information, see Registering a New Domain.

    If Amazon Route 53 is not the DNS service for the email domain that you added to Amazon WorkMail, migrate DNS service for the domain to Amazon Route 53. For more information, see the applicable topic:

  2. Add an Amazon WorkMail organization and email domain. For more information, see Getting Started for New Users in the Amazon WorkMail Administrator Guide.

To create an Amazon Route 53 TXT resource record set for Amazon WorkMail

  1. In the navigation pane of the Amazon WorkMail console, choose Domains.

  2. Choose the name of the email domain, such as example.com, that you want to use to route traffic to Amazon WorkMail.

  3. Open another browser tab, and open the Amazon Route 53 console.

  4. In the Amazon Route 53 console, do the following:

    1. In the navigation pane, choose Hosted Zones.

    2. Choose the name of the hosted zone that you want to use for your Amazon WorkMail email domain.

  5. In the Amazon WorkMail console, in the section Step 1: Verify domain ownership, go to the Hostname column, and copy the part of the value that precedes your email domain name.

    For example, if your Amazon WorkMail email domain is example.com and the value of Hostname is _amazonses.example.com, copy _amazonses.

  6. In the Amazon Route 53 console, do the following:

    1. Choose Create Record Set.

    2. For Name, paste the value that you copied in step 5.

    3. For Type, choose TXT – Text.

  7. In the Amazon WorkMail console, for the TXT record, copy the value of the Value column, including the quotation marks.

  8. In the Amazon Route 53 console, do the following:

    1. For Value, paste the value that you copied in step 7.

      Don't change any other settings.

    2. Choose Create.

To create an Amazon Route 53 MX resource record set for Amazon WorkMail

  1. In the Amazon WorkMail console, in the section Step 2: Finalize domain setup, go to the row that has a Record type of MX, and copy the value of the Value column.

  2. In the Amazon Route 53 console, do the following:

    1. Choose Create Record Set.

    2. For Value, paste the value that you copied in step 1.

    3. For Type, choose MX – Mail Exchange.

      Don't change any other settings.

    4. Choose Create.

To create four Amazon Route 53 CNAME resource record sets for Amazon WorkMail

  1. In the Amazon WorkMail console, in the section Step 2: Finalize domain setup, go to the first row that has a Record type of CNAME. In the Hostname column, copy the part of the value that precedes your email domain name.

    For example, if your Amazon WorkMail email domain is example.com and the value of Hostname is autodiscover.example.com, copy autodiscover.

  2. In the Amazon Route 53 console, do the following:

    1. Choose Create Record Set.

    2. For Name, paste the value that you copied in step 1.

    3. For Type, choose CNAME – Canonical Name.

  3. In the Amazon WorkMail console, in the first row that has a Record type of CNAME, copy the value of the Value column.

  4. In the Amazon Route 53 console, do the following:

    1. For Value, paste the value that you copied in step 3.

      Don't change any other settings.

    2. Choose Create.

  5. Repeat steps 1 through 4 for the remaining CNAME records that are listed in the Amazon WorkMail console.