Amazon Route 53
Developer Guide (API Version 2013-04-01)

Transferring my domain to Amazon Route 53 failed

Here are two common reasons that transferring a domain to Amazon Route 53 fails.

When you transfer domain registration to Amazon Route 53, we're required by ICANN, the governing body for domain registration, to get authorization for the transfer from the registrant contact for the domain. To get authorization, we send you an email that contains a link. You have between 5 and 15 days to click the link, depending on the top-level domain. After that time, the link stops working.

If you don't click the link in the email in the allotted amount of time, ICANN requires that we cancel the transfer. For information about how to resend the authorization email to the registrant contact, see Resending Authorization and Confirmation Emails.

The authorization code that you got from the current registrar is invalid

If you request the transfer of a domain to Amazon Route 53 and you don't receive the authorization email, check the status page in the Amazon Route 53 console. If the status page shows that the transfer authorization code that you got from your registrar is not valid, perform the following steps:

  1. Contact the current registrar for the domain and request a new authorization code. Confirm the following:

    • How long the new authorization code will remain active. You must request a domain transfer before the code expires.

    • The new authorization code is different from the invalid code. If not, ask the current registrar to refresh the authorization code.

  2. Submit another request to transfer the domain. For more information, see Step 5: Request the Transfer in the topic "Transferring Registration for a Domain to Amazon Route 53."