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Alexa for Business
Administration Guide

Manage Conferencing Providers

To add a conferencing provider

  1. Open the Alexa for Business console at https://console.aws.amazon.com/a4b/.

  2. Choose Conference settings, Add provider.

  3. Choose one of the available conferencing providers, which automatically fills in the Provider pane.

    Note

    If the conference provider used by your organization is not available, choose Other.

  4. Review the following settings and edit them as necessary:

    • Meeting settings – Specify whether a meeting PIN is required to join the meeting. (Required)

    • PSTN dial-in number – Specify the phone number of your conferencing provider. This must be a US phone number.

    • PSTN dial-in delays – Specify the delays before the meeting ID and PIN are sent using DTMF.

    • SIP/H323 dial-in – SIP/H323 dial-in settings are used to dial into meetings using your existing video conferencing equipment. (Required)

  5. Choose Add.

You can edit the meeting settings and dial-in information for a provider at any time.

To remove a conferencing provider

  1. Open the Alexa for Business console at https://console.aws.amazon.com/a4b/.

  2. In the navigation bar, choose Conference settings.

  3. On the Conference settings page, choose Remove.

    Note

    You can’t remove a provider that is set as the default.

To edit a conferencing provider

  1. Open the Alexa for Business console at https://console.aws.amazon.com/a4b/.

  2. Choose Conference settings and choose the name of the provider to edit.

  3. Edit the following settings as necessary:

    • Meeting settings – Specify whether a meeting PIN is required to join the meeting. (Required)

    • PSTN dial-in number – Specify the phone number of your conferencing provider. This must be a US phone number.

    • PSTN dial-in delays – Specify the delays before the meeting ID and PIN are sent using DTMF.

    • SIP/H323 dial-in – SIP/H323 dial-in settings are used to dial into meetings using your existing video conferencing equipment. (Required)

  4. Choose Save.

To set a conferencing provider as default

When a user joins a meeting and there is no scheduled meeting, the user is prompted for the meeting ID and PIN of the default provider. You can only have one default provider for your account.

  1. Open the Alexa for Business console at https://console.aws.amazon.com/a4b/.

  2. Choose Conference settings.

  3. Select the name of the provider to set as default.

  4. Choose Set as default.