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Alexa for Business
Administration Guide

Managing Skills

Skills are voice-driven capabilities that enhance the functionality of your Alexa device. Alexa for Business gives you access to all Alexa skills. To enable skills for your devices, you must first enable it for your organization and then add it to one or more skill groups that are assigned to your rooms. For more information, see Managing Skill Groups.

To enable a skill

  1. Open the Alexa for Business console at https://console.aws.amazon.com/a4b/.

  2. Choose Skills, Alexa Skills catalog.

  3. Find the skill to add by browsing the list of available skills, filtering by category, or searching by keyword. You can get more details about the skill and how to add it in the skill details.

  4. Choose Enable skill.

  5. If the skill requires it, link your master account by following the account linking steps. When you are done, you receive a success message in the console.

  6. Choose Enabled skills, select the check box next to the skill that you just added, and choose Add to skill group.

  7. Select the check box next to the skill group to which to add the skill, and choose Add.

The skill is enabled on all Alexa devices associated with the skill group.

Note

If there are a large number of rooms associated with the same skill group, this step might take up to five minutes.

To remove a skill

  1. Open the Alexa for Business console at https://console.aws.amazon.com/a4b/.

  2. Choose Skills.

  3. Choose Disable next to the skill that you want to remove, then choose Disable.

To link a master account to a skill

Some skills require the ability to connect with a user in another system. This is called account linking, which links a Alexa for Business account to a user account in another system.

When you add a skill that requires account linking, you are prompted to open the sign-in page of the skill provider and sign in with your user account. After you successfully sign in, Alexa obtains an access token that uniquely identifies the user within the system. Alexa for Business applies this token to all devices that receive your skill by default, making this your master account. Alexa stores this token and includes it in requests sent to the skill provider when the skill is invoked.

If you want to link a unique account for the devices in a specific room, you can override the linked account. For example, to use some smart home skill to control the lights in your conference room, you must link to the user account for that room in the smart home system.

To link a skill to a room

  1. Open the Alexa for Business console at https://console.aws.amazon.com/a4b/.

  2. Choose Rooms and select a room.

  3. In the Skills table, choose Link account to this room, Link.

  4. Follow the skill account linking steps.

On the Room details page, there are optional and required actions available in the Skill configuration column, depending on skill type and account linking status:

Account linking status/skill type

Master account linked

Account linked to room

No account linking

Custom skill

Link account to this room Revert to master account

No action

Smart home skill

Require scope or link account to this room Revert to master account and require scope

N/A

Private skill

Optional skill parameters

Link account to this room

Optional skill parameters

Revert to master account

Optional skill parameters

To configure the scope of a smart home skill

Note

Not all smart home skills use scope. Check with the skill developer to see if they do, and if so, what the value should be.

  1. Open the Alexa for Business console at https://console.aws.amazon.com/a4b/.

  2. Choose Rooms and select a room.

  3. In the Skills table, choose the edit icon next to the text field and enter the scope for a smart home with a master account skill linked.

  4. Choose Save.

To configure a skill parameter of a private skill

Note

Not all private skills call into Alexa for Business to use the scope. Check with the skill developer to determine if this value is needed, and if so, what it should be.

  1. Open the Alexa for Business console at https://console.aws.amazon.com/a4b/.

  2. Choose Rooms and select a room.

  3. In the Skills table, choose the edit icon next to the text field and enter the skill parameter value.

  4. Choose Save.