AWS Certificate Manager
User Guide (Version 1.0)

Troubleshoot Certificate Validation Problems

Consult the following topic if your validation appears to be stuck in a pending state.

Validation Not Complete

If the ACM Certificate request status is Pending validation, the request is awaiting approval. To approve the request, the authorized representative must respond to the validation email sent to the registered WHOIS contact addresses and other common email addresses for the requested domain. For more information about how to approve a request, see Validate Domain Ownership.


If your request includes more than one domain name in the certificate, then you must approve every domain name that you included. If you do not receive a validation email for each domain name included in the request, then see Not Receiving Validation Email.

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