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Amazon AppStream
Developer Guide

This documentation is for an older version of Amazon AppStream. For information about the latest version, see the Amazon AppStream 2.0 Developer Guide.

Increasing Your Amazon AppStream Service Limits

Your streaming application has a service limit of up to five concurrent streaming sessions:

  • Up to two concurrent streaming application deployments that use the interactive wizard.

  • Up to three streaming applications in the Building, Active, and Error states. For more information about these states, seeAmazon AppStream Application Lifecycle.

This means that your streaming application can stream to a maximum of five users at any given time. New AWS accounts that have not previously used the Amazon AppStream service may have a lower limit for the number of simultaneous streaming sessions. If you need more simultaneous connections, you can request a service limit increase by starting a new case at the Support Center .

Before contacting the Support Center, you should gather the following information:

  • The number of simultaneous sessions you need

  • Expected date on which you need your new limit.

  • How many months the limit needs to be in effect.

  • A description of your use case.

To request a service limit increase

  1. Go to the Support Center and click Open a new case.

  2. Select Service Limit increase. The form changes after you make this selection.

  3. For Regarding, click Service Limit Increase.

  4. For Limit Type, click AppStream.

  5. Fill in all of the required options in the form and then click Web.