Managing an AWS account

You can use the AWS Billing and Cost Management console to change the following account settings:

• Contact and alternate contact information

• Currency that you pay your bills in

• AWS Regions that you can create resources in

• Tax registration numbers

To sign in to the Account page

Choose one of the following options:

• Sign in to the Account page in the Billing and Cost Management console at https://console.aws.amazon.com/billing/home?#/account.

• Sign in to the AWS Management Console, and on the top right-corner, choose your account name, and then choose Account.

Notes:

• Only the AWS account root user can edit some sections on the Account page. If you don't see the Edit option, switch to the root user.

• For AWS accounts with a billing address in India, see Managing billing for your account in India.

Editing your account name, AWS account root user password, and AWS account root user email address

You can use the Account page to edit your account name, AWS account root user password, or email address. Email in this case refers to the root user email address. This is the email address that you use to sign in to your account.

For more information about updating your account name, password, or email address, see Update the AWS account name, email address, or password for the root user in the AWS Account Management Reference Guide.

Editing contact information

You can change the contact information associated with your account, including your mailing address, telephone number, and website address.

For more information about updating your contact information, see Update your AWS account contact information, in the AWS Account Management Reference Guide.

Adding or updating alternate contacts

Alternate contacts allows AWS to contact another person about issues with your account, even if you're unavailable. The alternate contact doesn't have to be a specific person. You could instead add an email distribution list if you have a team that manages billing, operations and security related issues.

Examples for alternate contacts

AWS will reach out to each contact type in the following scenarios:

• Billing – When your monthly invoice is available, or your payment method needs to be updated. If you enabled Receive PDF Invoice By Email in your Billing preferences, your alternate billing contact also receives the PDF invoices. Notifications can be from AWS service teams.

• Operations – When your service is, or will be, temporarily unavailable in one of more AWS Regions. Your contacts will also receive any notification related to operations. Notifications can be from AWS service teams

• Security – When you have notifications from the AWS Security, AWS Trust and Safety, or AWS service teams. These notifications might include security issues or potential abusive or fraudulent activities on your AWS account. Notifications can be from AWS service teams concerning security related topics associated with your AWS account usage. Don't include sensitive information in the subject line or full name fields since this might be used in email communications to you.

For more information about managing your alternate account contacts, see Alternate account contacts in the AWS Account Management Reference Guide.

Adding or editing security challenge questions

For more information about your AWS account security challenge questions, see Update security challenge questions in the AWS Account Management Reference Guide.

Enabling and disabling AWS Regions

Before this feature was available, AWS originally enabled all new Regions by default, which allowed your users to create resources in any Region. Now when AWS adds a Region, the new Region is disabled by default. You can enable a Region so that your users can create resources in that new Region.

For more information about managing Regions for your account, see Specify which AWS Regions your account can use in the AWS Account Management Reference Guide.

Activating IAM access to the AWS Billing and Cost Management console

By default, IAM roles within an AWS account can't access the Billing and Cost Management console. This is true even if the IAM user or role has IAM policies that grant access to specific Billing features. The root user can allow IAM users and roles access to Billing and Cost Management console by using the Activate IAM access setting.

To provide access to the Billing and Cost Management console

1. Sign in to the Account page in the Billing and Cost Management console at https://console.aws.amazon.com/billing/home?#/account.

2. Under IAM user and role access to Billing information, choose Edit.

3. Select Activate IAM access.

4. Choose Update.

For more information about this feature, see Activating access to the Billing and Cost Management console.

Manage account contract information

If this account is used to service public sector customers, enter the contract details in this section.

To manage the contract information

1. Sign in to the Account page in the Billing and Cost Management console at https://console.aws.amazon.com/billing/home?#/account.

2. Under Account Contract Information, choose Edit.

3. Enter your updated information and choose Update.

Updating and deleting tax registration numbers

Use the following steps to update or delete one or more tax registration numbers.

Note

If a country isn't listed in the Tax settings page dropdown, AWS doesn't collect tax registration for that country at this time.

To update tax registration numbers

1. Sign in to the AWS Management Console and open the AWS Billing and Cost Management console at https://console.aws.amazon.com/billing/.

2. In the navigation pane, choose Tax settings.

3. Under Tax registrations, select the numbers to edit.

4. For Manage tax registration, choose Edit.

5. Enter your updated information and choose Update.

You can remove one or more tax registration numbers.

To delete tax registration numbers

1. Sign in to the AWS Management Console and open the AWS Billing and Cost Management console at https://console.aws.amazon.com/billing/.

2. In the navigation pane, choose Tax settings.

3. Under Tax Registrations, select the tax registration numbers to delete.

4. For Manage tax registration, choose Delete TRN.

5. In the Delete tax registration dialog box, choose Delete.

Turning on tax setting inheritance

You can use your tax registration information with your member accounts by turning on your Tax settings inheritance. After you activate it, your tax registration information is added to your other AWS Organizations accounts, saving you the effort of registering redundant information. Tax invoices are processed with the consistent tax information, and your usage from member accounts will consolidate to a single tax invoice.

Notes

• Tax inheritance settings are only available to accounts after a member account is added.

• If you turn off tax inheritance, the member accounts revert to the account's original TRN setting. If there was no TRN originally set for the account, no TRN will be assigned.

Tax registration information includes:

• Business legal name

• Tax address

• Tax registration number

• Special exemptions (does not apply for US sales tax exemptions)

To turn on tax setting inheritance

1. Sign in to the AWS Management Console and open the AWS Billing and Cost Management console at https://console.aws.amazon.com/billing/.

2. In the navigation pane, choose Tax settings.

3. Under Tax registrations, select Enable tax settings inheritance.

4. In the dialog box, choose Enable.

Managing your US tax exemptions

If your state is eligible, you can manage your US tax exemptions on the Tax settings page. The documents you upload for the exemption are reviewed by AWS Support within 24 hours.

Note

You must have IAM permissions to view the Tax exemptions tab on the Tax settings page in the Billing and Cost Management console.

For an example IAM policy, see Allow IAM users to view US tax exemptions and create AWS Support cases.

To upload or add your US tax exemption

1. Sign in to the AWS Management Console and open the AWS Billing and Cost Management console at https://console.aws.amazon.com/billing/.

2. In the navigation pane, choose Tax settings.

3. Choose Tax exemptions.

4. Choose all of the accounts to add the tax exemption. Choose Manage tax exemption and select Add tax exemption.

   1. If you're logged in as a linked account, you can add tax exemptions to only the linked account.

   2. If you're logged in as a payer account, you can add tax exemptions to both payer and linked accounts.

5. Specify your exemption type and jurisdiction.

6. Upload certificate documents.

7. Review your information, and choose Submit.

Within 24 hours, AWS Support will notify you through a support case if they need additional information, or if any of your documents weren't valid.

Once the exemption is approved, you can view it under the Tax exemption tab with an Active validity period.

You will be notified through a support case contact if your exemption was rejected.

Closing your AWS account

For more information about closing your AWS account, see Close your account in the AWS Account Management Reference Guide.