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Amazon Chime
Administration Guide

Manage Amazon Chime Licenses

When a user subscribes to Amazon Chime, they receive a Amazon Chime Plus license or a Amazon Chime Pro license. You can change the license for a user at any time.

To manage Amazon Chime licenses

  1. Open the Amazon Chime console at https://console.chime.aws.amazon.com/.

  2. On the Accounts page, select the name of the Amazon Chime account.

  3. In the navigation pane, choose Users.

  4. To upgrade users from a Amazon Chime Plus license to a Amazon Chime Pro license, select the checkboxes for the users and then choose User actions, Grant Pro license.

  5. To downgrade users from a Amazon Chime Pro license to a Amazon Chime Plus license, select the checkboxes for the users and then choose User actions, Revoke Pro license.