Amazon Chime
Administration Guide

Manage Users for an Amazon Chime Enterprise Account

After you create an Amazon Chime team account, you can convert it to an enterprise account, connect the account to your Active Directory so that your users can log in to Amazon Chime using their directory credentials, and invite and remove users.

Invite Users

Send an invitation email to the users in your organization and instruct them to follow the steps in Create an Amazon Chime Account in the Amazon Chime User Guide.


Users must use an email address with the domain that you claimed for your account.

After the users complete the steps to create their Amazon Chime accounts, they automatically appear on the Users page for the enterprise account.

Suspend Users

Use the following procedure to suspend users from an enterprise account. This prevents them users from logging in to Amazon Chime.

To suspend users from an enterprise account

  1. Open the Amazon Chime console at

  2. On the Accounts page, select the name of the enterprise account.

  3. On the Users page, select the users to suspend and choose User actions, Suspend users.

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