You must be an Amazon Chime system administrator to complete the steps in this guide. If you need help with the Amazon Chime desktop client, web app, or mobile app, see Getting support in the Amazon Chime User Guide.
Viewing user details
In the Amazon Chime console, under Users, you can view a list of all the users in your account and see their user details. Search for a specific user by their email address and choose their name to see their user details. Under User details, you can see detailed information about the user, and make updates to their user account.
The following table lists the user details that appear in the console.
Note
Complete user details don't appear for Team account users until after they accept their invites.
| Field | Description | Example |
|---|---|---|
| Display name | The user's name that appears in Amazon Chime. For Login with Amazon (LWA) users, this is the full name. For Active Directory users, the DISPLAY_NAME_ATTRIBUTE is used. |
Major, Mary |
| Email address |
For LWA users, the email address used for registration. For Active Directory users, the primary email address from Active Directory appears. |
mary.major@example.com |
| Registration | The user’s current registration status. The possible values are different between Enterprise accounts, where invitations are not sent, and Team accounts, where invitations are sent. | Registered, Unregistered (for a Team account), or Suspended (for an Enterprise account) |
| Permission tier | Set to Pro by default, to allow users to host meetings. It can be changed to Basic. | Pro, Basic |
| Invited | For Team accounts, the date when the user was invited to the account. | 01/05/2020 |
| Joined | The date when the user first signed into Amazon Chime. For Pro trial users, this is also the date that their Pro trial began. | 01/10/2020 |
| Personal PIN | The personal meeting PIN that the user can use to schedule meetings. | 0123456789 |
| Privacy setting | The presence setting that the user selected. | Public or Private |
| Meetings attended | The number of meetings that a user has attended. | 87 |
| Meetings organized | The number of meetings that a user has organized. | 12 |
| Meeting satisfaction | The percentage of positive responses given to the end-of-meeting survey. | 92% |
| Last active date | The date when the user was last active. | 06/12/2020 |
| Chat messages sent | The number of chat messages the user sent. | 1025 |
| Phone number | The phone number assigned to a user, if any. | +12065550100 |
