Chatting with another user

You can have a one-on-one chat conversation with any of your Amazon Chime contacts.

Important

Be careful about the messages that you send. By design, Amazon Chime doesn't allow you to delete chat messages after you send them. Amazon Chime does this to comply with data retention policies. If you need to delete a message, you must contact your system administrator or IT department. However, data retention policies may also prevent your administrator from deleting messages. For more information, see Deleting sent messages, later in this section.

To chat directly with another user

1. In the desktop client or web app, do one of the following:

   • In the sidebar, choose the contact.

   • If the sidebar doesn't show the contact, go to the navigation bar, choose Contacts, then scroll to and select the contact.

2. Enter your message.

3. (Optional) to add line breaks to a message, press Ctrl+Enter or Shift+Enter.

4. (Optional) Choose Attach a file ( ) to attach a file to the message. You can attach files of up to 50 MB.

5. (Optional) Choose Pick an emoji ( ) to add an emoji.

   Note

   You can also add emoji codes to a message, such as :-) or :(. The emojis appear after you send the message.

6. Choose send ( ) or press Enter.