EmailResponseAIAgentConfiguration - Amazon Connect

EmailResponseAIAgentConfiguration

Configuration settings for the EMAIL_RESPONSE AI agent including prompts, locale, and knowledge base associations.

Contents

associationConfigurations

Configuration settings for knowledge base associations used by the email response agent.

Type: Array of AssociationConfiguration objects

Required: No

emailQueryReformulationAIPromptId

The ID of the System AI prompt used for reformulating email queries to optimize knowledge base search for response generation.

Type: String

Pattern: [a-f0-9]{8}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{12}(:[A-Z0-9_$]+){0,1}

Required: No

emailResponseAIPromptId

The ID of the System AI prompt used for generating professional email responses based on knowledge base content.

Type: String

Pattern: [a-f0-9]{8}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{4}-[a-f0-9]{12}(:[A-Z0-9_$]+){0,1}

Required: No

locale

The locale setting for language-specific email response generation (for example, en_US, es_ES).

Type: String

Length Constraints: Minimum length of 1. Maximum length of 4096.

Required: No

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: