Request Syntax Request Parameters Response Syntax Response Elements Errors See Also

GetCallAnalyticsJob

Provides information about the specified Call Analytics job.

To view the job's status, refer to CallAnalyticsJobStatus. If the status is COMPLETED, the job is finished. You can find your completed transcript at the URI specified in TranscriptFileUri. If the status is FAILED, FailureReason provides details on why your transcription job failed.

If you enabled personally identifiable information (PII) redaction, the redacted transcript appears at the location specified in RedactedTranscriptFileUri.

If you chose to redact the audio in your media file, you can find your redacted media file at the location specified in RedactedMediaFileUri.

To get a list of your Call Analytics jobs, use the ListCallAnalyticsJobs operation.

Request Syntax


{
   "CallAnalyticsJobName": "string"
}

Request Parameters

For information about the parameters that are common to all actions, see Common Parameters.

The request accepts the following data in JSON format.

CallAnalyticsJobName

The name of the Call Analytics job you want information about. Job names are case sensitive.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 200.

Pattern: ^[0-9a-zA-Z._-]+

Required: Yes

Response Syntax


{
   "CallAnalyticsJob": { 
      "CallAnalyticsJobDetails": { 
         "Skipped": [ 
            { 
               "Feature": "string",
               "Message": "string",
               "ReasonCode": "string"
            }
         ]
      },
      "CallAnalyticsJobName": "string",
      "CallAnalyticsJobStatus": "string",
      "ChannelDefinitions": [ 
         { 
            "ChannelId": number,
            "ParticipantRole": "string"
         }
      ],
      "CompletionTime": number,
      "CreationTime": number,
      "DataAccessRoleArn": "string",
      "FailureReason": "string",
      "IdentifiedLanguageScore": number,
      "LanguageCode": "string",
      "Media": { 
         "MediaFileUri": "string",
         "RedactedMediaFileUri": "string"
      },
      "MediaFormat": "string",
      "MediaSampleRateHertz": number,
      "Settings": { 
         "ContentRedaction": { 
            "PiiEntityTypes": [ "string" ],
            "RedactionOutput": "string",
            "RedactionType": "string"
         },
         "LanguageIdSettings": { 
            "string" : { 
               "LanguageModelName": "string",
               "VocabularyFilterName": "string",
               "VocabularyName": "string"
            }
         },
         "LanguageModelName": "string",
         "LanguageOptions": [ "string" ],
         "Summarization": { 
            "GenerateAbstractiveSummary": boolean
         },
         "VocabularyFilterMethod": "string",
         "VocabularyFilterName": "string",
         "VocabularyName": "string"
      },
      "StartTime": number,
      "Transcript": { 
         "RedactedTranscriptFileUri": "string",
         "TranscriptFileUri": "string"
      }
   }
}

Response Elements

If the action is successful, the service sends back an HTTP 200 response.

The following data is returned in JSON format by the service.

CallAnalyticsJob

Provides detailed information about the specified Call Analytics job, including job status and, if applicable, failure reason.

Type: CallAnalyticsJob object

Errors

For information about the errors that are common to all actions, see Common Errors.

BadRequestException

Your request didn't pass one or more validation tests. This can occur when the entity you're trying to delete doesn't exist or if it's in a non-terminal state (such as IN PROGRESS). See the exception message field for more information.

HTTP Status Code: 400

InternalFailureException

There was an internal error. Check the error message, correct the issue, and try your request again.

HTTP Status Code: 500

LimitExceededException

You've either sent too many requests or your input file is too long. Wait before retrying your request, or use a smaller file and try your request again.

HTTP Status Code: 400

NotFoundException

We can't find the requested resource. Check that the specified name is correct and try your request again.

HTTP Status Code: 400