AWS Tools for Windows PowerShell
Command Reference

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Synopsis

Invokes the CreateCase operation against AWS Support API.

Syntax

New-ASACase
-Subject <String>
-ServiceCode <String>
-SeverityCode <String>
-CategoryCode <String>
-CommunicationBody <String>
-AttachmentSetId <String>
-CcEmailAddress <String[]>
-IssueType <String>
-Language <String>
-Force <SwitchParameter>

Description

Creates a new case in the AWS Support Center. This operation is modeled on the behavior of the AWS Support Center Create Case page. Its parameters require you to specify the following information:
  • issueType. The type of issue for the case. You can specify either "customer-service" or "technical." If you do not indicate a value, the default is "technical."
  • serviceCode. The code for an AWS service. You obtain the serviceCode by calling DescribeServices.
  • categoryCode. The category for the service defined for the serviceCode value. You also obtain the category code for a service by calling DescribeServices. Each AWS service defines its own set of category codes.
  • severityCode. A value that indicates the urgency of the case, which in turn determines the response time according to your service level agreement with AWS Support. You obtain the SeverityCode by calling DescribeSeverityLevels.
  • subject. The Subject field on the AWS Support Center Create Case page.
  • communicationBody. The Description field on the AWS Support Center Create Case page.
  • attachmentSetId. The ID of a set of attachments that has been created by using AddAttachmentsToSet.
  • language. The human language in which AWS Support handles the case. English and Japanese are currently supported.
  • ccEmailAddresses. The AWS Support Center CC field on the Create Case page. You can list email addresses to be copied on any correspondence about the case. The account that opens the case is already identified by passing the AWS Credentials in the HTTP POST method or in a method or function call from one of the programming languages supported by an AWS SDK.
To add additional communication or attachments to an existing case, use AddCommunicationToCase. A successful CreateCase request returns an AWS Support case number. Case numbers are used by the DescribeCases operation to retrieve existing AWS Support cases.

Parameters

-AttachmentSetId <String>
The ID of a set of one or more attachments for the case. Create the set by using AddAttachmentsToSet.
Required?False
Position?Named
Accept pipeline input?False
-CategoryCode <String>
The category of problem for the AWS Support case.
Required?False
Position?4
Accept pipeline input?False
-CcEmailAddress <String[]>
A list of email addresses that AWS Support copies on case correspondence.
Required?False
Position?Named
Accept pipeline input?False
-CommunicationBody <String>
The communication body text when you create an AWS Support case by calling CreateCase.
Required?False
Position?5
Accept pipeline input?False
-Force <SwitchParameter>
This parameter overrides confirmation prompts to force the cmdlet to continue its operation. This parameter should always be used with caution.
Required?False
Position?Named
Accept pipeline input?False
-IssueType <String>
The type of issue for the case. You can specify either "customer-service" or "technical." If you do not indicate a value, the default is "technical."
Required?False
Position?Named
Accept pipeline input?False
-Language <String>
The ISO 639-1 code for the language in which AWS provides support. AWS Support currently supports English ("en") and Japanese ("ja"). Language parameters must be passed explicitly for operations that take them.
Required?False
Position?Named
Accept pipeline input?False
-ServiceCode <String>
The code for the AWS service returned by the call to DescribeServices.
Required?False
Position?2
Accept pipeline input?False
-SeverityCode <String>
The code for the severity level returned by the call to DescribeSeverityLevels.The availability of severity levels depends on each customer's support subscription. In other words, your subscription may not necessarily require the urgent level of response time.
Required?False
Position?3
Accept pipeline input?False
-Subject <String>
The title of the AWS Support case.
Required?False
Position?1
Accept pipeline input?True (ByValue, )

Common Credential and Region Parameters

-AccessKey <String>
The AWS access key for the user account. This can be a temporary access key if the corresponding session token is supplied to the -SessionToken parameter.
Required? False
Position? Named
Accept pipeline input? False
-Credential <AWSCredentials>
An AWSCredentials object instance containing access and secret key information, and optionally a token for session-based credentials.
Required? False
Position? Named
Accept pipeline input? False
-ProfileLocation <String>

Used to specify the name and location of the ini-format credential file (shared with the AWS CLI and other AWS SDKs)

If this optional parameter is omitted this cmdlet will search the encrypted credential file used by the AWS SDK for .NET and AWS Toolkit for Visual Studio first. If the profile is not found then the cmdlet will search in the ini-format credential file at the default location: (user's home directory)\.aws\credentials. Note that the encrypted credential file is not supported on all platforms. It will be skipped when searching for profiles on Windows Nano Server, Mac, and Linux platforms.

If this parameter is specified then this cmdlet will only search the ini-format credential file at the location given.

As the current folder can vary in a shell or during script execution it is advised that you use specify a fully qualified path instead of a relative path.

Required? False
Position? Named
Accept pipeline input? False
-ProfileName <String>
The user-defined name of an AWS credentials or SAML-based role profile containing credential information. The profile is expected to be found in the secure credential file shared with the AWS SDK for .NET and AWS Toolkit for Visual Studio. You can also specify the name of a profile stored in the .ini-format credential file used with the AWS CLI and other AWS SDKs.
Required? False
Position? Named
Accept pipeline input? False
-NetworkCredential <PSCredential>
Used with SAML-based authentication when ProfileName references a SAML role profile. Contains the network credentials to be supplied during authentication with the configured identity provider's endpoint. This parameter is not required if the user's default network identity can or should be used during authentication.
Required? False
Position? Named
Accept pipeline input? False
-SecretKey <String>
The AWS secret key for the user account. This can be a temporary secret key if the corresponding session token is supplied to the -SessionToken parameter.
Required? False
Position? Named
Accept pipeline input? False
-SessionToken <String>
The session token if the access and secret keys are temporary session-based credentials.
Required? False
Position? Named
Accept pipeline input? False
-Region <String>
The system name of the AWS region in which the operation should be invoked. For example, us-east-1, eu-west-1 etc.
Required? False
Position? Named
Accept pipeline input? False
-EndpointUrl <String>

The endpoint to make the call against.

Note: This parameter is primarily for internal AWS use and is not required/should not be specified for normal usage. The cmdlets normally determine which endpoint to call based on the region specified to the -Region parameter or set as default in the shell (via Set-DefaultAWSRegion). Only specify this parameter if you must direct the call to a specific custom endpoint.

Required? False
Position? Named
Accept pipeline input? False

Inputs

You can pipe a String object to this cmdlet for the Subject parameter.

Outputs

This cmdlet returns a String object. The service call response (type Amazon.AWSSupport.Model.CreateCaseResponse) can also be referenced from properties attached to the cmdlet entry in the $AWSHistory stack.

Examples

Example 1

PS C:\>New-ASACase -ServiceCode "amazon-cloudfront" -CategoryCode "APIs" -SeverityCode "low" -Subject "subject text" -CommunicationBody "description of the case" -CcEmailAddress @("email1@domain.com", "email2@domain.com") -IssueType "technical"
Creates a new case in the AWS Support Center. Values for the -ServiceCode and -CategoryCode parameters can be obtained using the Get-ASAService cmdlet. The value for the -SeverityCode parameter can be obtained using the Get-ASASeverityLevel cmdlet. The -IssueType parameter value can be either "customer-service" or "technical". If successful the AWS Support case number is output. By default the case will be handled in English, to use Japanese add the -Language "ja" parameter. The -ServiceCode, -CategoryCode, -Subject and -CommunicationBody parameters are mandatory.

Supported Version

AWS Tools for PowerShell: 2.x.y.z