AWS SDK Version 3 for .NET
API Reference

AWS services or capabilities described in AWS Documentation may vary by region/location. Click Getting Started with Amazon AWS to see specific differences applicable to the China (Beijing) Region.

Classes

NameDescription
Class AmazonConnectCasesClient

Implementation for accessing ConnectCases

With Amazon Connect Cases, your agents can track and manage customer issues that require multiple interactions, follow-up tasks, and teams in your contact center. A case represents a customer issue. It records the issue, the steps and interactions taken to resolve the issue, and the outcome. For more information, see Amazon Connect Cases in the Amazon Connect Administrator Guide.

Class AmazonConnectCasesConfig

Configuration for accessing Amazon ConnectCases service

Class AmazonConnectCasesDefaultConfiguration

Configuration for accessing Amazon ConnectCases service

Class AmazonConnectCasesException

Common exception for the ConnectCases service.

Class AmazonConnectCasesRequest

Base class for ConnectCases operation requests.

Class AuditEventType

Constants used for properties of type AuditEventType.

Class CommentBodyTextType

Constants used for properties of type CommentBodyTextType.

Class DomainStatus

Constants used for properties of type DomainStatus.

Class FieldNamespace

Constants used for properties of type FieldNamespace.

Class FieldType

Constants used for properties of type FieldType.

Class Order

Constants used for properties of type Order.

Class RelatedItemType

Constants used for properties of type RelatedItemType.

Class RuleType

Constants used for properties of type RuleType.

Class TemplateStatus

Constants used for properties of type TemplateStatus.

Interfaces

NameDescription
Interface IAmazonConnectCases

Interface for accessing ConnectCases

With Amazon Connect Cases, your agents can track and manage customer issues that require multiple interactions, follow-up tasks, and teams in your contact center. A case represents a customer issue. It records the issue, the steps and interactions taken to resolve the issue, and the outcome. For more information, see Amazon Connect Cases in the Amazon Connect Administrator Guide.