You are viewing documentation for version 2 of the AWS SDK for Ruby. Version 3 documentation can be found here.

Class: Aws::Support::Types::CreateCaseRequest

Inherits:
Struct
  • Object
show all
Defined in:
(unknown)

Overview

Note:

When passing CreateCaseRequest as input to an Aws::Client method, you can use a vanilla Hash:

{
  subject: "Subject", # required
  service_code: "ServiceCode",
  severity_code: "SeverityCode",
  category_code: "CategoryCode",
  communication_body: "CommunicationBody", # required
  cc_email_addresses: ["CcEmailAddress"],
  language: "Language",
  issue_type: "IssueType",
  attachment_set_id: "AttachmentSetId",
}

Instance Attribute Summary collapse

Instance Attribute Details

#attachment_set_idString

The ID of a set of one or more attachments for the case. Create the set by using AddAttachmentsToSet.

Returns:

  • (String)

    The ID of a set of one or more attachments for the case.

#category_codeString

The category of problem for the AWS Support case.

Returns:

  • (String)

    The category of problem for the AWS Support case.

#cc_email_addressesArray<String>

A list of email addresses that AWS Support copies on case correspondence.

Returns:

  • (Array<String>)

    A list of email addresses that AWS Support copies on case correspondence.

#communication_bodyString

The communication body text when you create an AWS Support case by calling CreateCase.

Returns:

  • (String)

    The communication body text when you create an AWS Support case by calling CreateCase.

#issue_typeString

The type of issue for the case. You can specify either \"customer-service\" or \"technical.\" If you do not indicate a value, the default is \"technical.\"

Returns:

  • (String)

    The type of issue for the case.

#languageString

The ISO 639-1 code for the language in which AWS provides support. AWS Support currently supports English (\"en\") and Japanese (\"ja\"). Language parameters must be passed explicitly for operations that take them.

Returns:

  • (String)

    The ISO 639-1 code for the language in which AWS provides support.

#service_codeString

The code for the AWS service returned by the call to DescribeServices.

Returns:

  • (String)

    The code for the AWS service returned by the call to DescribeServices.

#severity_codeString

The code for the severity level returned by the call to DescribeSeverityLevels.

The availability of severity levels depends on each customer\'s support subscription. In other words, your subscription may not necessarily require the urgent level of response time.

Returns:

#subjectString

The title of the AWS Support case.

Returns:

  • (String)

    The title of the AWS Support case.