Class: Aws::Support::Types::SeverityLevel

Inherits:

Struct

• Object
• Struct
• Aws::Support::Types::SeverityLevel

Defined in:

(unknown)

Overview

A code and name pair that represents the severity level of a support case. The available values depend on the support plan for the account. For more information, see Choosing a severity in the AWS Support User Guide.

See Also:

• AWS API Documentation

Instance Attribute Summary

• #code ⇒ String

  The code for case severity level.

• #name ⇒ String

  The name of the severity level that corresponds to the severity level code.

Instance Attribute Details

#code ⇒ String

The code for case severity level.

Valid values: low | normal | high | urgent | critical

Returns:

• (String) —

  The code for case severity level.

#name ⇒ String

The name of the severity level that corresponds to the severity level code.

The values returned by the API differ from the values that are displayed in the AWS Support Center. For example, for the code \"low\", the API name is \"Low\", but the name in the Support Center is \"General guidance\". These are the Support Center code/name mappings:

• low: General guidance

• normal: System impaired

• high: Production system impaired

• urgent: Production system down

• critical: Business-critical system down

For more information, see Choosing a severity in the AWS Support User Guide.

Returns:

• (String) —

  The name of the severity level that corresponds to the severity level code.