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AWS Storage Gateway
User Guide (API Version 2013-06-30)

Troubleshooting Issues with Your Gateways

You can find information following about how to troubleshoot issues related to gateways, volumes, virtual tapes, and snapshots.

The discussion about troubleshooting gateway issues falls into two sections: one about gateways that are on-premises and one about gateways deployed on Amazon EC2. The discussion about troubleshooting issues for on-premises gateways applies to both the VMware ESXi and Microsoft Hyper-V clients. The discussion about troubleshooting issues for volumes applies to all gateway types. The discussion about troubleshooting issues for virtual tapes applies only to gateway–virtual tape libraries (gateway-VTLs).