Troubleshooting Your Gateway
Following, you can find information about troubleshooting issues related to gateways, volumes, virtual tapes, and snapshots. The gateway troubleshooting issues are split into two sections: gateways that are on-premises and gateways that are deployed on Amazon EC2. The on-premises gateway troubleshooting information covers gateways deployed on both the VMware ESXi and Microsoft Hyper-V clients. The troubleshooting information for volumes applies to volume gateway types. The troubleshooting information for tapes applies to tape gateways.