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Amazon WorkDocs
User Guide

Giving Feedback on a File

Other people in your organization can request feedback from you on specific files. You can add feedback to a file, or add a message about the entire file. You can also reply to feedback, give private feedback, and decline to give feedback.

You can see the files for which your feedback has been requested in your Awaiting my Feedback list.

Adding Feedback

You can add overall feedback that applies to the entire file, or add feedback on a specific portion of a file.

To add overall feedback

  1. Open a document in Amazon WorkDocs.

  2. Open the 
                                Amazon WorkDocs iPhone Feedback icon
                            icon and choose Leave a Quick Comment.

  3. Enter your feedback and choose OK. Your comment is uploaded to the server at the next opportunity.

To add feedback for a portion of a file

  1. Open a document in Amazon WorkDocs.

  2. To select the text on which to give feedback, choose an area of the text. You can then expand or contract the selection to include the desired text. When you have selected the text, choose Comment.

  3. Enter your feedback and choose OK. This saves your feedback as a draft. You can edit or delete any of your drafts from the feedback view of the right pane. Feedback is saved and merged with the document on the server when you choose Send in the feedback view.

To reply to feedback

Replies to comments are visually grouped together, sorted chronologically with the most recent comment on top, and include timestamps and usernames. The number of replies are unlimited, and replies can be collapsed and expanded. If you download the file to your hard drive, all comments, including replies, are included.

  1. In the right pane, choose Feedback.

  2. Under the comment to which to reply, choose Reply.

  3. Enter your reply and choose Post.

To add private feedback

Private comments are only visible to the file owner and co-owners. They cannot be seen by contributors, unless you make a private reply to a contributor comment. They are not included if you download the file to your hard drive. Replies to private comments are also marked private.

  1. Underneath your comment, choose Mark as Private.

  2. Choose Post and verify that your comment is marked Private.

To notify a user in feedback

You can notify a specific user in a comment to bring a user's attention to a specific comment. The user receives an email notification that includes the comment.

  1. In the comment box, choose the @ button and then choose the username from the list that appears. Or, type @ followed by the username (for example, @username).

  2. The user specified automatically receives an email that includes your comment and a link to view the file.

To format feedback

  1. To bold a word, add ** before and after the word. (For example, **word**)

  2. To italicize a word, add _ before and after the word. (For example, _word_)

  3. To strike through a word, add ~before and after the word. (For example, ~word~)

Declining Feedback

You can decline to give feedback on any file for which you have received a feedback request. When you decline feedback, the file is removed from your Awaiting my Feedback list, and you can no longer view the file.

To decline feedback

  1. Open the Awaiting my Feedback folder.

  2. Click anywhere on the file line except the file name, to display the feedback menu.

  3. In the feedback menu, choose Decline Feedback.

You can also remove a file from the Awaiting my Feedback list without declining feedback.

To remove a file from your Awaiting my Feedback folder

  1. Open the Awaiting my Feedback folder.

  2. Click anywhere on the file line except the file name, to display the feedback menu.

  3. In the feedback menu, choose Delete.