Sharing folders and folder permissions

You can share email folders with other Amazon WorkMail users and open folders that have been shared with you. You can also view, change, or remove folder permissions for a shared folder.

Note

If you share a folder with a user that has Read permissions, that user can view everything in the folder, potentially including items marked Private.

Sharing email folders

You can give another user permission to view an email folder. By default, Amazon WorkMail allows you to share the folders that you use the most, such as your Inbox, Calendar, and Contacts folders. If you need to share a non-standard folder, such as Sent Items, see Sharing non-standard folders.

To share email folders

1. On the Amazon WorkMail shortcut bar, choose the mail icon.

2. In the navigation pane, open the context (right-click) menu for the folder to share, and choose Properties.

   The Permissions dialog box appears.

3. Choose the Permissions tab.

4. Under People with permissions, choose Add.

   The Address Book appears.

5. Select the users with whom you want to share the folder, and then choose OK.

   The Permissions dialog box appears.

6. Under Default, select a user. You can only set permissions for one user at a time.

7. Under Permission details, open the Profile list and choose a profile.

   —or—

   Under, Read, Write, Deleted items, and Other, choose the types and levels of access that you want to grant that user, and then choose OK.

   If you choose options that match an existing profile, the profile name appears in the Profile list. For example, Author. Otherwise, Custom appears in the list.

Sharing non-standard folders

To share non-standard folders, you change a permission setting in your parent email folder.

To share non-standard folders

1. If you run windows, in the Amazon WorkMail navigation pane, above your Inbox folder, right-click My Mail, and then choose Properties.

   —or—

   If you run macOS, right-click the parent email address, also located above your Inbox, and then choose Properties.

   The Properties dialog box appears.

2. Choose the Permissions tab.

3. Select the checkbox next to Folder visible.

4. Choose OK.

5. Follow the steps in the previous section to share the desired folder.

Opening shared email folders

You can open an email folder that has been shared with you.

To open a shared email folder

1. In the Amazon WorkMail web application, on the shortcut bar, choose the mail icon.

2. In the navigation pane, choose Open other inbox.

3. In the Open other folders dialog box, choose Name.

4. For Address Book, select the owner of the inbox to open and choose OK.

5. In the Open other folders dialog box, for Folder type, select the inbox, and choose OK.

   The shared mail folders are now visible in the navigation pane.

   Note

   Your Amazon WorkMail profile stores the shared folders. When you log in to Amazon WorkMail, any opened folders will appear.

   If you receive a message saying You have insufficient privileges to open this folder, contact the folder's owner and ask for access.

   To change folder permissions, in the navigation pane, right-click the folder, choose Properties, and then choose Permissions.

6. To close a shared folder, open the context (right-click) menu for the shared folder, and choose Close store.

Viewing folder permissions

By default, you have full permissions on all of the folders and items that you own. You can share your folders with other users and groups in your organization by changing the permissions for a folder. The folder permissions provide others with different access privileges to the folder and its contents.

To view folder permissions

1. In the Amazon WorkMail web application, on the shortcut bar, choose the mail icon.

2. In the navigation pane, open the context (right-click) menu for the folder, and choose Properties.

3. In the Properties dialog box, choose the Permissions tab.

4. For Profile, select a predefined set of permissions, or customize the permissions as needed.

Changing folder permissions

You can set the permissions on a shared folder to specify the actions another user can perform on items in folder you shared with them.

To change a folder's permissions

1. In the Amazon WorkMail web application, on the shortcut bar, choose the mail icon.

2. In the navigation pane, open the context (right-click) menu for the folder, and choose Properties.

3. In the Properties dialog box, choose Permissions, Add.

4. For Address Book, select the users or groups in your organization with which to share the folder, and choose OK.

5. Select the user or group to which to apply the permissions.

6. For Profile, select a predefined set of permissions, or customize the permissions as needed.

7. Repeat steps 5 and 6 for each of the users or groups in the list.

8. Choose OK.

Stop sharing folders

If you've shared a folder with another user, you can stop sharing it at any time.

To stop sharing a folder

1. In the Amazon WorkMail web application, on the shortcut bar, choose the mail icon.

2. In the navigation pane, open the context (right-click) menu for the folder, and choose Properties.

3. On the User details page, under Permissions, choose Add or remove.

4. For Permissions, select the user or group to remove, and choose < <.

5. Repeat as necessary, then choose Save.