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Amazon WorkMail
User Guide (Version 1.0)

Manually Connect Your Mobile Device

If your mobile device doesn't support auto-discover or if automatic configuration failed, you can manually configure the client by providing the following information:

Required Information Description

Type of account

Exchange

Protocol

ActiveSync

Domain

Your domain

Username

Email address associated with your Amazon WorkMail account

Password

Your password

Server

The endpoint matching the region where your mailbox is located:

  • us-west-2

    mobile.mail.us-west-2.awsapps.com

  • us-east-1

    mobile.mail.us-east-1.awsapps.com

  • eu-west-1

    mobile.mail.eu-west-1.awsapps.com

Note

If you don't know the region where your mailbox is located, contact your system administrator.