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User Guide

Amazon WorkSpaces Chromebook Client Application

The following information will help you get started with the Amazon WorkSpaces Chromebook client application.

Requirements

The Amazon WorkSpaces Chromebook client application requires a Chromebook with Chrome OS version 45 or later.

The client application works on most Chromebooks with version 45 or later, but some devices might not be compatible. If you have problems with a device, you can report the problem on the Amazon WorkSpaces forum.

To check the version of Chrome OS, click the status area, where your account picture appears. Click Settings, About Chrome OS.

Setup and Installation

To download and install the client application, complete the following procedure.

To download and install the client application

  1. On your Chromebook, open http://clients.amazonworkspaces.com/ and choose the link for your Chromebook.

  2. Download and install the application.

  3. Verify that the Amazon WorkSpaces client application icon appears in your Chromebook search.

Connecting to Your WorkSpace

To connect to your WorkSpace, complete the following procedure.

To connect to your WorkSpace

  1. On your Chromebook, open the Amazon WorkSpaces client application.

  2. The first time that you run the client application, you are prompted for your registration code, which is contained in your welcome email. The Amazon WorkSpaces client application uses the registration code and user name to identify which WorkSpace to connect to. When you launch the client application later, the same registration code is used. You can enter a different registration code by launching the client application and choosing Enter new registration code on the login screen.

  3. Type your user name and password and choose Sign In. If your Amazon WorkSpaces administrator has enabled multi-factor authentication for your organization's WorkSpaces, you are prompted for a passcode to complete your login. Your Amazon WorkSpaces administrator will provide more information about how to obtain your passcode.

  4. If your Amazon WorkSpaces administrator has not disabled the "Remember Me" feature, you are prompted to save your credentials securely so that you can connect to your WorkSpace easily in the future. Your credentials are securely cached while the application is running.

    After the client application connects to your WorkSpace, your WorkSpace desktop is displayed.

    (Optional) If your WorkSpace uses an AD Connector directory, you can update the maximum lifetime of the Kerberos ticket by following the steps in Configuring Kerberos Policies in the Microsoft TechNet Library. If you need to disable the "Remember Me" feature, search for help in the Amazon WorkSpaces forum.

Gestures

The following are the gestures that are supported for the Amazon WorkSpaces Chromebook client application.

Single tap

Equivalent to a single click in Windows.

Double tap

Equivalent to a double click in Windows.

Two finger single tap

Equivalent to a right-click in Windows.

Two finger scroll

Scrolls vertically.

Release Notes

The following table describes the changes to each release of the Chromebook client application.

Release Changes

2.2.7

Fixed minor issues

2.2.4

Localization enhancements

2.2.1

  • Added support for the German language

  • Improved the Japanese UI

  • Improved stability

2.1.3

  • Added support for new WorkSpace states STOPPING and STOPPED

  • Added support for audio in, enabling you to make calls or attend web conferences

  • Fixed minor bugs and improved stability

2.0.0

  • Added support to save registration codes, enabling you to switch WorkSpaces without re-entering the registration codes

  • Improved usability and stability

1.0

Initial release