Troubleshoot EC2 Windows instances

The following procedures and tips can help you troubleshoot problems with your Amazon EC2 Windows instances.

Contents

• Common issues with Windows instances
• Common messages troubleshooting Windows instances
• Troubleshoot instance launch issues
• Troubleshoot connecting to your Windows instance
• Troubleshoot an unreachable instance
• Reset a lost or expired Windows administrator password
• Troubleshoot stopping your instance
• Troubleshoot instance termination (shutting down)
• Troubleshoot Sysprep
• Troubleshoot the Elastic Network Adapter (ENA) Windows driver
• Use EC2Rescue for Windows Server
• EC2 Serial Console for Windows instances
• Send a diagnostic interrupt (for advanced users)

To get additional information for troubleshooting problems with your instance, use Use EC2Rescue for Windows Server. For information about troubleshooting issues with PV drivers, see Troubleshoot PV drivers.