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Amazon CloudWatch
User Guide

Amazon Simple Email Service Metrics and Dimensions

Amazon Simple Email Service sends certain data points to CloudWatch. These data points track important metrics related to your email sending activities. For more information, see Retrieving Amazon SES Event Data from CloudWatch in the Amazon Simple Email Service Developer Guide.

Amazon SES Metrics

The following metrics are available from Amazon SES.

Metric Description

Bounce

The number of emails that resulted in a hard bounce. A hard bounce occurs when an email is permanently rejected by the mail server of the intended recipient.

Unit: Count

Click

The number of emails in which the recipient clicked a link. Amazon SES only tracks this metric when you use a configuration set that publishes Click events. Additionally, Amazon SES only captures Click events for HTML emails.

Unit: Count

Complaint

The number of emails that were marked by their recipients as spam.

Unit: Count

Delivery

The number of emails that Amazon SES successfully delivered to the mail servers of the intended recipients.

Unit: Count

Open

The number of emails that were opened by their recipients. Amazon SES only tracks this metric when you use a configuration set that publishes Open events. Additionally, Amazon SES only captures Open events for HTML emails.

Unit: Count

Reputation.BounceRate

The percentage of messages that resulted in hard bounces. To calculate the percentage of emails that bounced, multiply Reputation.BounceRate by 100.

Unit: Percent

Reputation.ComplaintRate

The percentage of messages that were reported as spam by their recipients. To calculate the percentage of emails that resulted in complaints, multiply Reputation.ComplaintRate by 100.

Unit: Percent

Send

The number of messages that Amazon SES accepted and attempted to send. This value may be distinct from the Delivery metric, because messages could bounce or be rejected by the email servers that receive them.

Unit: Count

Dimensions for Amazon SES Metrics

CloudWatch uses the dimension names that you specify when you add a CloudWatch event destination to a configuration set in Amazon SES. For more information, see Set Up a CloudWatch Event Destination for Amazon SES Event Publishing.