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AWS Identity and Access Management
User Guide

Actions and Condition Context Keys for AWS Support

AWS Support (service prefix: support) provides the following service-specific actions and condition context keys for use in IAM policies.

Actions for AWS Support

AWS Support does not provide service-specific actions or conditions, but your policy must include the support:* action (explicitly or implicitly) in order to use the AWS Support Center or to use the AWS Support API. In addition, when you use the AWS Support API to call Trusted Advisor-related actions (such as DescribeTrustedAdvisorChecks), none of the trustedadvisor actions restrict your access. The trustedadvisor actions apply only to Trusted Advisor in the AWS Management Console.

  • support:AddAttachmentsToSet

  • support:AddCommunicationToCase

  • support:CreateCase

  • support:DescribeAttachment

  • support:DescribeCases

  • support:DescribeCommunications

  • support:DescribeServices

  • support:DescribeSeverityLevels

  • support:DescribeTrustedAdvisorCheckRefreshStatuses

  • support:DescribeTrustedAdvisorCheckResult

  • support:DescribeTrustedAdvisorChecks

  • support:DescribeTrustedAdvisorCheckSummaries

  • support:RefreshTrustedAdvisorCheck

  • support:ResolveCase

Condition context keys for AWS Support

AWS Support has no service-specific context keys that can be used in an IAM policy. For the list of the global condition context keys that are available to all services, see Available Global Condition Keys in the IAM Policy Elements Reference.