Troubleshoot non-STS ROSA cluster issues

This section covers how to troubleshoot issues that you might encounter when provisioning non-STS ROSA clusters.

We recommend that you provision ROSA clusters using AWS Security Token Service (STS) short-lived credentials for better security protection. For more information about provisioning ROSA STS clusters, see Getting started with ROSA using AWS STS in auto mode.

With ROSA, you can also receive troubleshooting support from AWS Support or the Red Hat support teams. For more information, see Support for ROSA.

Failed to create a cluster with an osdCcsAdmin error

Note

This error occurs only when you use the non-STS method of provisioning ROSA clusters. To avoid this issue, provision your ROSA clusters using AWS STS. For more information, see Getting started with ROSA using AWS STS in auto mode.

Description

If your cluster fails to create, you might receive the following error message:

Failed to create cluster: Unable to create cluster spec: Failed to get access keys for user 'osdCcsAdmin': NoSuchEntity: The user with name osdCcsAdmin cannot be found.

Solution

1. Delete the stack.

   rosa init --delete-stack

2. Reinitialize your account.

   rosa init