Enable advanced settings - Alexa for Business

Enable advanced settings

After you enable Alexa for Business in your Zoom web portal, you can turn on advanced features in the Alexa for Business console. You can enable room booking features ("Alexa, find a room"), private skills ("Alexa, what’s our guest wireless information?"), end of meeting reminders, and general skills.

To enable advanced Alexa for Business settings

  1. Before you can use the Alexa for Business console, make sure that you meet the Prerequisites for Alexa for Business.

  2. Link Alexa for Business to your calendar system to enable the following utterances:

    • "Alexa is this room free?" and "Alexa, is this room booked at noon?"

    • "Alexa, who booked this room?"

    • "Alexa, book the room" and "Alexa, reserve the room until 10 AM"

    • "Alexa, extend the meeting" and "Alexa, extend the meeting for half an hour"

    • "Alexa, find a room," "Alexa, find a room for an hour," and "Alexa, find a room at noon"

      Note

      Every room is assigned to a room profile, which is a group of settings. When you ask to find an available room, Alexa will only search for Zoom Rooms in the same profile. Make sure that rooms in close proximity to one another are in the same profile for helpful booking. To configure this, see Manage room profiles.

      For example, room profile A has rooms 1, 2, and 3, and room profile B has rooms 4, 5, and 6. If a user walks into room 1 and asks for an available room, Alexa will respond with rooms 1, 2, or 3, depending on availability.

  3. To turn on end of meeting reminders and instant booking, follow these steps:

    1. Open the Alexa for Business console at https://console.aws.amazon.com/a4b/.

    2. Choose Room profiles, Create room profile.

    3. Fill in the following fields under Meeting room settings:

      • End of meeting reminder – Alexa can remind the room when their meeting reservation is ending. You can choose the timing of the reminder and the reminder behavior. Choose from the following audio and announcement options:

      • Instant booking – When an user says "Alexa, join the meeting" and the room is free, Alexa automatically books the room for the selected duration.

  4. To set up private skills, see Private skills.

  5. To set up general skills, see Manage skills.