Conference Providers
To use Alexa for Business to join meetings from the conference devices in your meeting rooms, set up your conference provider. Alexa for Business offers a list of built-in conference providers, including Amazon Chime, Cisco WebEx, and Zoom. If you conference provider isn't listed, choose Custom conference provider and specify the details.
The conference provider contains the following settings:
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Provider name and meeting
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PSTN dial-in
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SIP/H323 dial-in
When you ask Alexa to join a meeting, Alexa searches for a scheduled meeting on the calendar that you can join. If there's no meeting on the calendar or the user declines to join it, Alexa asks the user for dial-in information to join a one-time meeting. The provider name and meeting settings are used during this exchange. The following table provides examples of what you can say to Alexa to start meetings.
Example Dialogues
| Description | Dialogue |
|---|---|
| Amazon Chime is set up as the conference provider and no meeting PIN is required. |
User: “Alexa, start my meeting” Alexa: “There is no meeting on the calendar. What is your <Amazon Chime> meeting ID?” |
| A meeting PIN is optional. |
User: “Alexa, start my meeting.” Alexa: “There is no meeting on the calendar. What is your <provider name> meeting ID?” User: “123456789.” Alexa: “Do you have a meeting PIN?” User: “Yes.” Alexa: “What is your meeting PIN?” User: “5678.” Alexa: “OK, joining your meeting.” |
| A meeting PIN is required. |
User: “Alexa, start my meeting.” Alexa: “There is no meeting on the calendar. What is your <provider name> meeting ID?” User: “123456789.” Alexa: “What is your meeting PIN?” User: “5678.” Alexa: “OK, joining your meeting.” |
