Alexa for Business
Administration Guide

Firewall and Network Requirements

To join meetings and make calls from your Echo devices, you must have the following ports and protocols:

Service Protocol Destination Port Transport
Signaling HTTPS 443 TCP
Media port/connectivity negotiation ICE/STUN/TURN 3478 TCP/UDP

Note

UDP is preferred. Only open TCP 3478 if UDP 3478 isn't allowed.

Conference or PSTN calling audio

Note

G.711 audio codec

SRTP 49152 - 65535 UDP