Manage contacts - Alexa for Business

Manage contacts

To call people using Alexa, add contacts to Alexa for Business. After you create contacts, you can add them to address books. Edit or delete a contact at any time.

Contacts can contain multiple phone numbers and one SIP address. When asking Alexa to call someone, you can add the words "at home," "work," or "mobile." Say something like: "Alexa, call John Stile’s mobile." If a contact has both a work phone number and SIP address, Alexa always calls the work phone number.

To bulk import contacts into Alexa for Business, use the AWS CLI or an AWS SDK. For more information, see Alexa for Business API Reference.

To create a contact

  1. Open the Alexa for Business console at https://console.aws.amazon.com/a4b/.

  2. Choose Directory, Contacts.

  3. Choose Create contacts, and enter a name, the phone numbers, SIP address, and description.

  4. To add more contacts, choose Add another contact.

  5. Choose Add contacts.

To add contacts to address books

  1. Open the Alexa for Business console at https://console.aws.amazon.com/a4b/.

  2. Choose Directory, Contacts.

  3. Select the names of the contacts to add to your address book and choose Add to address books.

  4. Select the check boxes next to the address book to which to add the contacts and choose Add.

To edit a contact

  1. Open the Alexa for Business console at https://console.aws.amazon.com/a4b/.

  2. Choose Directory, Contacts, and select the contacts to edit.

  3. Edit the values for Name, Phone number, SIP address, and Description, and then choose Save.

To delete a contact

  1. Open the Alexa for Business console at https://console.aws.amazon.com/a4b/.

  2. Choose Directory, Contacts, and select the check box next to the contacts to delete.

  3. Choose Delete contacts, Delete.