Using Alexa for Business with Meeting Room Systems - Alexa for Business

Using Alexa for Business with Meeting Room Systems

Alexa for Business supports the following video conferencing systems and in-room control systems:

Device model Requirements Alexa integration method
Amazon Chime on Dolby Voice Room For more information, see Setting Up Amazon Chime on Dolby Voice Room. Alexa built-in
Lifesize Icon 300, 500, and 700 Alexa built-in
Windows Zoom Rooms

Zoom Room: Windows IoT OS

Zoom Room Controller: Logitech Tap

Camera/Speaker/Mic: Logitech MeetUp, Logitech Rally

Alexa built-in
Poly Trio 8500 and 8000 Firmware must be 5.9.0 or higher Alexa built-in
Cisco TelePresence SX, DX, and MX systems Firmware must be TC7.3 or CE8.0+ Using another Alexa device, like an Echo Dot
Cisco Webex Room Series Firmware must be CE8.0+ Using another Alexa device, like an Echo Dot
Crestron 3-Series Please contact a Crestron-certified installer Using another Alexa device, like an Echo Dot
Poly Group Series 310, 500, 700 Using another Alexa device, like an Echo Dot
Zoom Rooms

Zoom Rooms for Mac version 4.1.20278.0206 or higher

Zoom Rooms for PC version 4.1.22620.0319 or higher

Using another Alexa device, like an Echo Dot

When the room doesn’t contain any of the supported video conferencing or in-room control systems, you can use the Echo device as a speaker phone to dial into meetings. In this case, the Echo device uses Alexa Calling and Messaging, and makes a PSTN call to the phone number specified in your conference provider settings. Currently, the Echo device can call phone numbers in the US, Canada, and Mexico.

The following diagram shows how Alexa for Business controls your conference devices.


            How Alexa for Business controls your conference devices

For more information, see Getting Started with Shared Devices or the documentation provided by the device manufacturer.