Alexa for Business
Administration Guide

Use Polycom Group Series with Alexa for Business

Use Alexa for Business to control your Polycom Group Series systems and join meetings by using your voice.

To have Alexa control your Polycom Group Series video conferencing endpoints, run the Alexa for Business Gateway within your local network. The Alexa for Business Gateway receives control events from Alexa for Business and issues commands to the Cisco video conferencing endpoints in your meeting rooms. For example, when a user asks Alexa to join a meeting, an event is sent to the gateway. The gateway processes this event, connects to the Cisco video conferencing endpoint in the room, and then initiates the dial-in to the meeting.

To use Alexa for Business to control your Polycom Group Series video conferencing endpoints, you must meet the following requirements:

  • You have Polycom Group Series 310, 500, or 700.

  • You enabled SSH on your Polycom Group Series endpoint.

  • You have Windows Server 2008 or later, Windows 7 desktop or later, or a Linux server or choice to run the Alexa for Business gateway. This can be a virtual or physical machine.

  • Your locally deployed Alexa for Business gateway is allowed to make outbound HTTPS connections and has local network access to control your Polycom Group Series system. Incoming external communication or inbound ports aren't required.

To use Polycom Group Series with Alexa for Business

  1. Set up your Alexa-enabled devices. For more information, see Getting Started with Shared Devices.

  2. Link your calendar system to Alexa for Business. For more information, see Link Alexa for Business to Your Calendar System.

  3. Enable the Alexa for Cisco TelePresence/Polycom Group skill.

    1. Open the Alexa for Business console at https://console.aws.amazon.com/a4b/.

    2. Choose Skill groups, Create skill group, and then enter a name for your skill group (for example, Conferencing skills).

    3. Choose Conference settings, and then in the list of conference equipment, choose Alexa for Cisco TelePresence/Polycom Group Series.

    4. Choose Enable.

    5. You receive a prompt to link an account. Sign in or create an Amazon.com account (for example, marymajor@example.com).

    6. Choose Skills, Enabled skills, and then select the skill.

    7. Choose Assign to skill group, and then choose the skill group that you just created.

  4. Install the Alexa for Business gateway. For more information, see Use the Alexa for Business Gateway.

  5. Set up your conferencing provider in Alexa for Business.

    1. Open the Alexa for Business console at https://console.aws.amazon.com/a4b/.

    2. Choose Conference settings, and then choose the name of your conferencing provider.

    3. If you're using Polycom Group Series for Skype for Business, choose Skype for Business and make sure the following SIP URI is specified as SIP endpoint:

      sip:{{USERNAME}}@{{DOMAIN}};gruu;opaque=app:conf:focus:id:{{VIDEOID}}

    4. For other conferencing providers, enter the H323/SIP endpoint if the field is empty. Alexa for Business sends these settings with the meeting ID/PIN to create a dial-in string that's called in the Polycom Group Series system.

  6. Create your meeting rooms in Alexa for Business. For more information, see Managing Rooms.

  7. Add your Polycom Group Series endpoint to Alexa for Business, and then add it to a room.

    1. Choose Endpoint, Add endpoint.

    2. Specify the system name.

    3. Enter a friendly name, which can be used to control the endpoint using your voice. For example, "Alexa, turn on <friendly name>."

    4. (Optional) Enter a description.

    5. Choose the Polycom Group Series model.

    6. If your Polycom Group Series endpoint is running Skype for Business mode, choose Skype for Business mode.

    7. Specify the IP address or host name of your Polycom Group Series endpoint. For example, "10.0.1.42".

    8. Choose the Alexa for Business room where the Polycom Group Series endpoint is located.

    9. Choose Add.

    10. Choose Rooms and the name of the room where you just assigned the Polycom Group Series endpoint.

    11. To have the endpoint available in your room, in the Smart Home devices section, choose Discover devices.

    12. To test the integration, schedule a meeting on the room calendar, say "Alexa, start my meeting," and confirm the scheduled meeting when prompted.

To add another Polycom Group Series endpoint

  1. Open the Alexa for Business console at https://console.aws.amazon.com/a4b/.

  2. Choose Conferencing settings, Alexa for Cisco TelePresence/Polycom Group Series.

  3. Choose Endpoint, Add endpoint.

  4. Enter the System name.

  5. Enter a friendly name, which can be used to control the endpoint using your voice. For example, "Alexa, turn on <friendly name>."

  6. (Optional) Enter a description.

  7. Choose the Polycom Group Series model.

  8. If your Polycom Group Series endpoint is running Skype for Business mode, choose Skype for Business mode.

  9. Enter the IP address or host name of your Polycom Group Series endpoint. For example, "10.0.1.42."

  10. Choose the Alexa for Business room where the Polycom Group Series endpoint is located, and then choose Add.

  11. Choose Rooms and the name of the room where you just assigned the Polycom Group Series endpoint.

  12. To have the endpoint available in your room, go to the Smart Home devices section and choose Discover devices.

  13. When the Polycom Group Series endpoint is listed under Smart Home device, setup is complete.

  14. To test the integration, schedule a meeting on the room calendar, say "Alexa, start my meeting," and confirm the scheduled meeting when prompted.

You can now use Alexa to control your Polycom Group Series endpoint using voice.

To remove an endpoint

  1. Open the Alexa for Business console at https://console.aws.amazon.com/a4b/.

  2. Choose Conferencing settings, Alexa for Cisco TelePresence/Polycom Group Series.

  3. Go to the endpoint section and select the check box next to the device to de-register.

  4. Choose Remove.