Troubleshooting AWS Account Management identity and access - AWS Account Management

Troubleshooting AWS Account Management identity and access

Use the following information to help you diagnose and fix common issues that you might encounter when working with Account Management and IAM.

I am not authorized to perform an action in the Account page

If the AWS Management Console tells you that you're not authorized to perform an action, then you must contact your administrator for assistance. Your administrator is the person that provided you with your user name and password.

The following example error occurs when the mateojackson IAM user tries to use the console to view details about his AWS account in the Account page of the AWS Management Console but doesn't have the account:GetAccountInformation permissions.

Error message states "You don't have permission to access billing information for this account." You don't have permission to access billing information for this account. Contact your AWS administrator if you need help. If you are an AWS administrator, you can provide permissions for your users or groups by making sure that (1) this account allows IAM and federated users to access billing information and (2) you have the required IAM permissions

In this case, Mateo asks his administrator to update his policies to allow him to access the my-example-widget resource using the account:GetWidget action.

I am not authorized to perform iam:PassRole

If you receive an error that you're not authorized to perform the iam:PassRole action, your policies must be updated to allow you to pass a role to Account Management.

Some AWS services allow you to pass an existing role to that service instead of creating a new service role or service-linked role. To do this, you must have permissions to pass the role to the service.

The following example error occurs when an IAM user named marymajor tries to use the console to perform an action in Account Management. However, the action requires the service to have permissions that are granted by a service role. Mary does not have permissions to pass the role to the service.

User: arn:aws:iam::123456789012:user/marymajor is not authorized to perform: iam:PassRole

In this case, Mary's policies must be updated to allow her to perform the iam:PassRole action.

If you need help, contact your AWS administrator. Your administrator is the person who provided you with your sign-in credentials.

I want to allow people outside of my AWS account to access my account details

You can create a role that users in other accounts or people outside of your organization can use to access your resources. You can specify who is trusted to assume the role. For services that support resource-based policies or access control lists (ACLs), you can use those policies to grant people access to your resources.

To learn more, consult the following: