Subscribe a callback function when an Amazon Connect Agent Workspace contact is connected - Agent Workspace

Subscribe a callback function when an Amazon Connect Agent Workspace contact is connected

Subscribes a callback function to-be-invoked whenever a contact Connected event occurs in Amazon Connect Agent Workspace. If no contact ID is provided, then it uses the context of the current contact that the 3P app was opened on.

Signature

onConnected(handler: ContactConnectedHandler, contactId?: string)

Usage

const handler: ContactConnectedHandler = async (data: ContactConnectedEventData) => { console.log("Contact Connected occurred! " + data); }; contactClient.onConnected(handler); // ContactConnectedEventData Structure { contactId: string; }

Permissions required:

Contact.Details.View