Ping Identity - AWS AppFabric

Ping Identity

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. That's why more than half of the Fortune 100 choose Ping Identity to protect digital interactions for their users while making experiences frictionless. On August 23, 2023, Ping Identity and ForgeRock joined together to deliver more choice, deeper expertise, and a more complete identity solution for customers and partners. You can use AWS AppFabric for security to receive audit logs and user data from Ping Identity, normalize the data into Open Cybersecurity Schema Framework (OCSF) format, and output the data to an Amazon Simple Storage Service (Amazon S3) bucket or an Amazon Data Firehose stream.

AppFabric support for Ping Identity

AppFabric supports receiving user information and audit logs from Ping Identity.


To use AppFabric to transfer audit logs from Ping Identity to supported destinations, you must meet the following requirements:

  • You must have an Essential, Plus, or Premium Ping Identity account. For more information about creating or upgrading to the applicable Ping Identity plan type, see Ping Identity pricing for all features on the Ping Identity website.

  • You must have Identity Data Read Only role in your Ping Identity account. You can add roles to your account by granting roles for your application. For more information about roles, see Roles on the Ping Identity Support website.

Rate limit considerations

Ping Identity doesn't publish rate limits. You must create a support case or reach out to your Ping Identity Customer Success team. If the combination of AppFabric and your existing Ping Identity API applications exceed Ping Identity's limits, audit logs appearing in AppFabric might be delayed.

Data delay considerations

You might see up to a 30-minute delay for an audit event to be delivered to your destination. This is due to delay in audit events made available by the application as well as due to precautions taken to reduce data loss. However, this might be customizable at an account-level. For assistance, contact AWS Support.

Connecting AppFabric to your Ping Identity account

After you create your app bundle within the AppFabric service, you must authorize AppFabric with Ping Identity. To find the information required to authorize Ping Identity with AppFabric, use the following steps.

Create an OAuth application

AppFabric integrates with Ping Identity using OAuth. To create an OAuth application in Ping Identity, use the following steps:

  1. Follow the instructions in the Create an application connection section in the PingOne for Developers guide on the Ping Identity website.

  2. After you create the application, customize the grant types.

    1. When signed in to the application, choose the Configuration tab and click the pencil icon to make changes in the existing configuration.

    2. Under Grant Type, select Authorization Code. Keep PKCE Enforcement as OPTIONAL.

    3. Select Refresh Token and choose your refresh durations.

  3. Use a redirect URL with the following format in Redirect URL/callback URL.


    In this URL, <region> is the code for the AWS Region in which you’ve configured your AppFabric app bundle. For example, the code for the US East (N. Virginia) Region is us-east-1. For that Region, the redirect URL is

App authorizations

Tenant ID

AppFabric will request your tenant ID. The tenant ID in AppFabric is your Ping Identity instance name. You can find your tenant ID in the address bar of your browser. For example, API_PATH/v1/environments/environmentID. Where API_PATH represents the regional domain for the PingOne server, such as, and environmentID represents your environment ID indicated in your application environment properties. For more information about environment properties, see Environment Properties on the Ping Identity website.

Tenant name

Enter a name that identifies this unique Ping Identity organization. AppFabric uses the tenant name to label the app authorizations and any ingestions created from the app authorization.

Client ID

AppFabric will request a client ID. To find your client ID in Ping Identity, use the following steps:

  1. Sign in to PingOne admin console and choose Applications.

  2. Choose the application from the list.

  3. Choose the Overview tab, and then look for the Client ID value.

Client secret

AppFabric will request a client secret. To find your client secret in Ping Identity, use the following steps:

  1. Sign in to PingOne admin console and choose Applications.

  2. Choose the application from the list.

  3. Choose the Overview tab, and then look for the Client Secret value.

Approve authorization

After creating the app authorization in AppFabric, you will receive a pop-up window from Ping Identity to approve the authorization. To approve the AppFabric authorization, choose allow.