Overview of Amazon AppFlow source and destination connectors - Amazon AppFlow

Overview of Amazon AppFlow source and destination connectors

Amazon AppFlow is a bi-directional data transfer service; however, not all source-destination combinations are currently supported.

Following is the compatibility matrix for Amazon AppFlow connectors for the us-east-1 region.

Supported Amazon AppFlow Connectors

Source Marketo Salesforce Snowflake Upsolver Zendesk Redshift S3 EventBridge Lookout for Metrics Customer profiles
Amplitude Yes Yes
Datadog Yes Yes Yes Yes Yes Yes Yes
Dynatrace Yes Yes Yes Yes Yes Yes Yes Yes
Google Analytics Yes Yes Yes
Infornexus Yes Yes Yes Yes Yes Yes Yes Yes
Marketo Yes Yes Yes Yes Yes Yes Yes Yes Yes
Pardot Yes Yes Yes Yes Yes Yes Yes Yes Yes
SAP OData Yes
Salesforce Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes
ServiceNow Yes Yes Yes Yes Yes Yes Yes Yes Yes
Singular Yes Yes Yes Yes Yes Yes Yes Yes
Slack Yes Yes Yes Yes Yes Yes Yes
Trendmicro Yes Yes Yes Yes Yes Yes Yes Yes
Veeva Yes Yes Yes Yes Yes Yes Yes Yes
Zendesk Yes Yes Yes Yes Yes Yes Yes Yes Yes
S3 Yes Yes Yes Yes Yes Yes Yes

General information for all applications

The following general information applies to all supported source and destination applications.

Source and destination API limits

The API calls that Amazon AppFlow makes to data sources and destinations count against any API limits for that application. For example, if you set up an hourly flow that pulls 5 pages of data from Salesforce, Amazon AppFlow will make a total of 120 daily API calls (24x5=120). This will count against your 24-hour Salesforce API limit. Exact API limits can vary depending on your licensing with the SaaS application.

IP address ranges

Amazon AppFlow operates from the AWS IP address ranges shown in the Amazon Web Services General Reference Guide. Configuring a flow connection with an incorrect URL, URI, or IP address range can return a bad gateway error. If you encounter this error, we recommend deleting your connection and creating a new one with the correct URL, URI, or IP address range. For instructions on how to create a new connection for your SaaS application, see Supported source and destination applications.

Note

You can't use IP allow listing in your S3 bucket policy to deny access to any other IP addresses besides Amazon AppFlow IP addresses. This is because Amazon AppFlow uses a VPC endpoint when placing data in your Amazon S3 buckets. For more information about Amazon AppFlow Regions and endpoints, see Amazon AppFlow Regions and Endpoints in the AWS General Reference.

Schema changes

Amazon AppFlow only supports the automatic import of newly created Salesforce fields into Amazon S3 without requiring the user to update their flow configurations. For other source applications, Amazon AppFlow does not currently support schema changes, but you can edit your flow to reload the fields and update your mapping. For more information on how to edit a flow, see Edit an Amazon AppFlow flow.

Note

If the source or destination fields in a flow's configuration are deleted from the source or destination application (including Salesforce), then the flow run will fail. To prevent failed flows, we recommend that you edit your flows to remove deleted fields from the mapping.