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Submitting questions - AWS Artifact
Single-question modeUploading a questionnaire (bulk)

Submitting questions

Assurance Assistant offers two modes for submitting questions: single-question mode for immediate, on-the-spot answers, and questionnaire upload mode for processing multiple questions in bulk.

Single-question mode

Use single-question mode to get an instant, cited answer to one compliance question at a time.

To submit a single question using Assurance Assistant

  1. In the AWS Artifact console, choose Assurance Assistant in the navigation pane.

  2. If this is your first time using Assurance Assistant, enter your question directly in the text field. Otherwise choose Ask question, then enter your question in the text field. Questions can be up to 2,048 characters in English.

  3. Choose Submit. Your response appears with citations referencing the source documents used.

  4. Choose the copy button to copy the response to your clipboard.

Uploading a questionnaire (bulk)

Use questionnaire upload mode to submit an entire questionnaire at once. This mode is well-suited for CAIQ, SIG, and custom DDQ files.

To upload a questionnaire using Assurance Assistant

  1. Navigate to Assurance Assistant.

  2. If this is your first time using Assurance Assistant, the upload option is available directly. Otherwise, choose Ask question to access the submission interface.

  3. Choose Choose file and select your questionnaire. Supported format: Excel spreadsheet (XLSX), maximum 5 MB, up to 1,000 questions.

  4. (Optional) Add tags as key-value pairs to help organize questionnaires and manage access.

  5. Choose Submit.

  6. Assurance Assistant takes you to the Configure responses page. Select the tabs that you want to process, then choose Configure.

  7. Processing begins immediately. Assurance Assistant takes you to the details page where you can monitor the status of your questionnaire.

  8. To receive a notification when processing is complete, configure a notification under Compliance Inquiries by selecting the Compliance inquiry updates checkbox. For instructions, see Configuring email notifications in AWS Artifact.

  9. You can also monitor the status of your questionnaire from the Assurance Assistant landing page.

Note

You can submit questions in either mode at any time. For compliance questionnaires with many related questions, bulk upload is the recommended approach.