Troubleshooting notification issues
You can use the information on this page to resolve common notification issues in Audit Manager.
Topics
I specified an Amazon SNS topic in Audit Manager, but I'm not receiving any notifications
If your Amazon SNS topic uses AWS KMS for server-side encryption (SSE), you might be missing the required permissions for your AWS KMS key policy. You might also fail to receive notifications if you didn't subscribe an endpoint to your topic.
If you aren't receiving notifications, make sure that you did the following:
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You attached the required permissions policy to your KMS key. For an example policy that you can use, see Example 2 (Permissions for the KMS key that's attached to the SNS topic).
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You subscribed an endpoint to the topic that the notifications are sent through. When you subscribe an email endpoint to a topic, you receive an email asking you to confirm your subscription. You must confirm your subscription to start receiving email notifications. For more information, see Getting Started in the Amazon SNS Developer Guide.
I specified a FIFO topic, but I'm not receiving notifications in the expected order
Audit Manager supports sending notifications to FIFO SNS topics. However, the order in which Audit Manager sends notifications to your FIFO topics isn't guaranteed.
