Troubleshooting notification issues - AWS Audit Manager

Troubleshooting notification issues

You can use the information on this page to resolve common notification issues in Audit Manager.

I specified an Amazon SNS topic in Audit Manager, but I'm not receiving any notifications

You probably aren't receiving notification for one of two reasons. First, if your Amazon SNS topic uses AWS KMS for server-side encryption (SSE), you might be missing the required permissions for your KMS key policy. Second, you might also fail to receive notifications if you didn't subscribe an endpoint to your topic.

If you aren't receiving notifications, make sure that you did the following:

  • You attached the required permissions policy to your KMS key. An example policy is available on the Notifications page of this guide.

  • You subscribed an endpoint to the topic that the notifications are sent through. When you subscribe an email endpoint to a topic, you receive an email asking you to confirm your subscription. You must confirm your subscription to start receiving email notifications. For more information, see Getting Started in the Amazon SNS Developer Guide.