GetCase - Amazon Connect Cases

GetCase

Returns information about a specific case if it exists.

Request Syntax

POST /domains/domainId/cases/caseId HTTP/1.1 Content-type: application/json { "fields": [ { "id": "string" } ], "nextToken": "string" }

URI Request Parameters

The request uses the following URI parameters.

caseId

A unique identifier of the case.

Length Constraints: Minimum length of 1. Maximum length of 500.

Required: Yes

domainId

The unique identifier of the Cases domain.

Length Constraints: Minimum length of 1. Maximum length of 500.

Required: Yes

Request Body

The request accepts the following data in JSON format.

fields

A list of unique field identifiers.

Type: Array of FieldIdentifier objects

Array Members: Minimum number of 1 item. Maximum number of 100 items.

Required: Yes

nextToken

The token for the next set of results. Use the value returned in the previous response in the next request to retrieve the next set of results.

Type: String

Length Constraints: Minimum length of 0. Maximum length of 9000.

Required: No

Response Syntax

HTTP/1.1 200 Content-type: application/json { "fields": [ { "id": "string", "value": { "booleanValue": boolean, "doubleValue": number, "stringValue": "string" } } ], "nextToken": "string", "tags": { "string" : "string" }, "templateId": "string" }

Response Elements

If the action is successful, the service sends back an HTTP 200 response.

The following data is returned in JSON format by the service.

fields

A list of detailed field information.

Type: Array of FieldValue objects

Array Members: Minimum number of 0 items. Maximum number of 100 items.

nextToken

The token for the next set of results. This is null if there are no more results to return.

Type: String

Length Constraints: Minimum length of 0. Maximum length of 9000.

tags

A map of of key-value pairs that represent tags on a resource. Tags are used to organize, track, or control access for this resource.

Type: String to string map

templateId

A unique identifier of a template.

Type: String

Length Constraints: Minimum length of 1. Maximum length of 500.

Errors

For information about the errors that are common to all actions, see Common Errors.

AccessDeniedException

You do not have sufficient access to perform this action.

HTTP Status Code: 403

InternalServerException

We couldn't process your request because of an issue with the server. Try again later.

HTTP Status Code: 500

ResourceNotFoundException

We couldn't find the requested resource. Check that your resources exists and were created in the same AWS Region as your request, and try your request again.

HTTP Status Code: 404

ThrottlingException

The rate has been exceeded for this API. Please try again after a few minutes.

HTTP Status Code: 429

ValidationException

The request isn't valid. Check the syntax and try again.

HTTP Status Code: 400

Examples

Request and Response example

This example illustrates one usage of GetCase.

{ "fields": [ { "id": "title" }, { "id": "status" } ] }
{ "fields": [ { "id": "title", "value": { "stringValue": "Incorrect Shipping Address" } }, { "id": "status", "value": { "stringValue": "Open" } } ], "templateId": "[template_id]", "tags": {}, "nextToken": [nextToken] }

See Also

For more information about using this API in one of the language-specific AWS SDKs, see the following: