Interface ICfnRoutingProfileProps

Properties for defining a CfnRoutingProfile.

Namespace: Amazon.CDK.AWS.Connect

Assembly: Amazon.CDK.Lib.dll

Syntax (csharp)

public interface ICfnRoutingProfileProps

Syntax (vb)

Public Interface ICfnRoutingProfileProps

Remarks

See: http://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-routingprofile.html

ExampleMetadata: fixture=_generated

Examples

// The code below shows an example of how to instantiate this type.
// The values are placeholders you should change.
using Amazon.CDK.AWS.Connect;

var cfnRoutingProfileProps = new CfnRoutingProfileProps {
    DefaultOutboundQueueArn = "defaultOutboundQueueArn",
    Description = "description",
    InstanceArn = "instanceArn",
    MediaConcurrencies = new [] { new MediaConcurrencyProperty {
        Channel = "channel",
        Concurrency = 123,

        // the properties below are optional
        CrossChannelBehavior = new CrossChannelBehaviorProperty {
            BehaviorType = "behaviorType"
        }
    } },
    Name = "name",

    // the properties below are optional
    AgentAvailabilityTimer = "agentAvailabilityTimer",
    QueueConfigs = new [] { new RoutingProfileQueueConfigProperty {
        Delay = 123,
        Priority = 123,
        QueueReference = new RoutingProfileQueueReferenceProperty {
            Channel = "channel",
            QueueArn = "queueArn"
        }
    } },
    Tags = new [] { new CfnTag {
        Key = "key",
        Value = "value"
    } }
};

Synopsis

Properties

AgentAvailabilityTimer	Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time .
DefaultOutboundQueueArn	The Amazon Resource Name (ARN) of the default outbound queue for the routing profile.
Description	The description of the routing profile.
InstanceArn	The identifier of the Amazon Connect instance.
MediaConcurrencies	The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.
Name	The name of the routing profile.
QueueConfigs	The inbound queues associated with the routing profile.
Tags	The tags used to organize, track, or control access for this resource.

Properties

AgentAvailabilityTimer

Whether agents with this routing profile will have their routing order calculated based on time since their last inbound contact or longest idle time .

virtual string AgentAvailabilityTimer { get; }

Property Value

System.String

Remarks

See: http://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-routingprofile.html#cfn-connect-routingprofile-agentavailabilitytimer

DefaultOutboundQueueArn

The Amazon Resource Name (ARN) of the default outbound queue for the routing profile.

string DefaultOutboundQueueArn { get; }

Property Value

System.String

Remarks

See: http://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-routingprofile.html#cfn-connect-routingprofile-defaultoutboundqueuearn

Description

The description of the routing profile.

string Description { get; }

Property Value

System.String

Remarks

See: http://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-routingprofile.html#cfn-connect-routingprofile-description

InstanceArn

The identifier of the Amazon Connect instance.

string InstanceArn { get; }

Property Value

System.String

Remarks

See: http://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-routingprofile.html#cfn-connect-routingprofile-instancearn

MediaConcurrencies

The channels agents can handle in the Contact Control Panel (CCP) for this routing profile.

object MediaConcurrencies { get; }

Property Value

System.Object

Remarks

See: http://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-routingprofile.html#cfn-connect-routingprofile-mediaconcurrencies

Name

The name of the routing profile.

string Name { get; }

Property Value

System.String

Remarks

See: http://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-routingprofile.html#cfn-connect-routingprofile-name

QueueConfigs

The inbound queues associated with the routing profile.

virtual object QueueConfigs { get; }

Property Value

System.Object

Remarks

If no queue is added, the agent can make only outbound calls.

See: http://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/aws-resource-connect-routingprofile.html#cfn-connect-routingprofile-queueconfigs