Disabling a SIP rule

Disable SIP rules when you don't need the connection that the rule provides. Also, you must disable a SIP rule before you delete that rule or an associated SIP media application. You can disable any rule created by any administrator. As a best practice, view the rule's details before you disable it, and check to ensure that disabling the rule won't disrupt a call flow. For more information, see Viewing a SIP rule

To disable a SIP rule

1. Open the Amazon Chime SDK console at https://console.aws.amazon.com/chime-sdk/home.

2. In the navigation pane, under PSTN Audio, choose SIP rules.

   The SIP rules page appears.

3. As needed, scroll down to the end of the list of rules, then use the horizontal scroll bar to display the Status column.

   Enabled rules have a green Enabled icon.

4. Do one of the following to disable a rule:

   Use the Actions list

   1. Scroll over and choose the option button next to the rule's name.

   2. Scroll up, open the Actions list and choose Disable.

      The Disable rule(s) dialog box appears. Go to step 5.

   Use the Disable button

   1. Scroll over and select the rule's name.

   2. Choose Disable, located next to Edit.

      The Disable rule(s) dialog box appears. Go to step 5.

5. Select I understand that this action will stop the above rules triggering the SIP media application, then choose Disable.