Updating call analytics configurations - Amazon Chime SDK

Updating call analytics configurations

The steps in this section explain how to update a call analytics configuration.

To update a configuration
  1. Open the Amazon Chime SDK console at https://console.aws.amazon.com/chime-sdk/home.

  2. In the navigation pane, under Call Analytics, choose Configurations, then choose the configuration that you want to update.

  3. In the upper-right corner, choose Edit.

  4. Follow the steps in Creating call analytics configurations as needed to change the configuration settings.

    You might need to modify the policies on the service role to be compatible with the updated configuration or choose a new service role.

  5. When finished, choose Update configuration.


If the configuration is associated with a Voice Connector, it uses the new configuration automatically. However, if you enable, disable, or adjust a voice analytics notification target, allow five minutes for those new settings to take effect.