Using the call analytics resource access role

The calling account must create the resource access role used by a media insights pipeline configuration. You can't use cross-account roles.

Depending on the features that you enable when you create a call analytics configuration, you must use additional resource policies. Expand the following sections to learn more.

Minimum required policy

The role requires the following policy, at a minimum:

{
    "Version": "2012-10-17",
    "Statement": [{
            "Effect": "Allow",
            "Action": [
                "transcribe:StartCallAnalyticsStreamTranscription",
                "transcribe:StartStreamTranscription"
            ],
            "Resource": "*"
        },
        {
            "Effect": "Allow",
            "Action": [
                "kinesisvideo:GetDataEndpoint",
                "kinesisvideo:GetMedia"
            ],
            "Resource": "arn:aws:kinesisvideo:us-east-1:111122223333:stream/Chime*"
        },
        {
            "Effect": "Allow",
            "Action": [
                "kinesisvideo:GetDataEndpoint",
                "kinesisvideo:GetMedia"
            ],
            "Resource": "arn:aws:kinesisvideo:us-east-1:111122223333:stream/*",
            "Condition": {
                "StringLike": {
                    "aws:ResourceTag/AWSServiceName": "ChimeSDK"
                }
            }
        },
        {
            "Effect": "Allow",
            "Action": ["kms:Decrypt"],
            "Resource": "arn:aws:kms:us-east-1:111122223333:key/*",
            "Condition": {
                "StringLike": {
                    "aws:ResourceTag/AWSServiceName": "ChimeSDK"
                }
            }
        }
    ]
}

You must also use the following trust policy:

{
  "Version": "2012-10-17",
  "Statement": [
    {
      "Effect": "Allow",
      "Principal": {
        "Service": "mediapipelines.chime.amazonaws.com"
      },
      "Action": "sts:AssumeRole",
      "Condition": {
        "StringEquals": {
            "aws:SourceAccount": "111122223333"
        },
        "ArnLike": {
            "aws:SourceARN": "arn:aws:chime:*:111122223333:*"
        }
        }
    }
  ]
}

KinesisDataStreamSink policy

If you use the KinesisDataStreamSink, add the following policy:

{
    "Version": "2012-10-17",
    "Statement": [{
            "Effect": "Allow",
            "Action": [
                "kinesis:PutRecord"
            ],
            "Resource": [
                "arn:aws:kinesis:us-east-1:111122223333:stream/output_stream_name"
            ]
        },
        {
            "Effect": "Allow",
            "Action": [
                "kms:GenerateDataKey"
            ],
            "Resource": [
                "arn:aws:kms:us-east-1:111122223333:key/*"
            ],
            "Condition": {
                "StringLike": {
                    "aws:ResourceTag/AWSServiceName": "ChimeSDK"
                }
            }
        }
    ]
}

S3RecordingSink policy

If you use the S3RecordingSink, add the following policy:

{
    "Version": "2012-10-17",
    "Statement": [{
            "Effect": "Allow",
            "Action": [
                "s3:PutObject",
                "s3:PutObjectAcl",
                "s3:PutObjectTagging",
            ],
            "Resource": [
                "arn:aws:s3:::input_bucket_path/*"
            ]
        },
        {
            "Effect": "Allow",
            "Action": [
                "kinesisvideo:GetDataEndpoint",
                "kinesisvideo:ListFragments",
                "kinesisvideo:GetMediaForFragmentList"
            ],
            "Resource": [
                "arn:aws:kinesisvideo:us-east-1:111122223333:stream/*"
            ],
            "Condition": {
                "StringLike": {
                    "aws:ResourceTag/AWSServiceName": "ChimeSDK"
                }
            }
        },
        {
            "Effect": "Allow",
            "Action": [
                "kinesisvideo:ListFragments",
                "kinesisvideo:GetMediaForFragmentList"
            ],
            "Resource": [
                "arn:aws:kinesisvideo:us-east-1:111122223333:stream/Chime*"
            ]
        },
        {
            "Effect": "Allow",
            "Action": [
                "kms:GenerateDataKey"
            ],
            "Resource": [
                "arn:aws:kms:us-east-1:111122223333:key/*"
            ],
            "Condition": {
                "StringLike": {
                    "aws:ResourceTag/AWSServiceName": "ChimeSDK"
                }
            }
        }
    ]
}

Post Call Analytics policy

If you use the Post Call Analytics feature of the AmazonTranscribeCallAnalyticsProcessor, add the following policy:

{
    "Version": "2012-10-17",
    "Statement": [
        {
            "Effect": "Allow",
            "Action": [
                "iam:PassRole"
            ],
            "Resource": [
                "arn:aws:iam::111122223333:role/transcribe_role_name"
            ],
            "Condition": {
                "StringEquals": {
                    "iam:PassedToService": "transcribe.streaming.amazonaws.com"
                }
            }
        }
    ]
}

VoiceEnhancementSinkConfiguration policy

If you use the VoiceEnhancementSinkConfiguration element, add the following policy:

{
   "Version":"2012-10-17",
   "Statement":[
      {
         "Effect":"Allow",
         "Action":[
            "s3:GetObject",
            "s3:PutObject",
            "s3:PutObjectAcl",
            "s3:PutObjectTagging"
         ],
         "Resource":[
            "arn:aws:s3:::input_bucket_path/*"
         ]
      },
      {
         "Effect":"Allow",
         "Action":[
            "kinesisvideo:GetDataEndpoint",
            "kinesisvideo:ListFragments",
            "kinesisvideo:GetMediaForFragmentList"
         ],
         "Resource":[
            "arn:aws:kinesisvideo:us-east-1:111122223333:stream/*"
         ],
         "Condition":{
            "StringLike":{
               "aws:ResourceTag/AWSServiceName":"ChimeSDK"
            }
         }
      },
      {
         "Effect":"Allow",
         "Action":[
            "kinesisvideo:ListFragments",
            "kinesisvideo:GetMediaForFragmentList"
         ],
         "Resource":[
            "arn:aws:kinesisvideo:us-east-1:111122223333:stream/Chime*"
         ]
      },
      {
         "Effect":"Allow",
         "Action":[
            "kms:GenerateDataKey"
         ],
         "Resource":[
            "arn:aws:kms:us-east-1:111122223333:key/*"
         ],
         "Condition":{
            "StringLike":{
               "aws:ResourceTag/AWSServiceName":"ChimeSDK"
            }
         }
      }
   ]
}

VoiceAnalyticsProcessor policy

If you use the VoiceAnalyticsProcessor, add the policies for LambdaFunctionSink, SqsQueueSink, and SnsTopicSink depending on which sinks you have defined.

LambdaFunctionSink policy:

{
  "Version": "2012-10-17",
  "Statement": [
    {
      "Action": [
        "lambda:InvokeFunction",
        "lambda:GetPolicy"
       ],
      "Resource": [
          "arn:aws:lambda:us-east-1:111122223333:function:function_name"
       ],
      "Effect": "Allow"
    }
  ]
}

SqsQueueSink policy

{
  "Version": "2012-10-17",
  "Statement": [
    {
      "Action": [
        "sqs:SendMessage",
        "sqs:GetQueueAttributes"
       ],
      "Resource": [
          "arn:aws:sqs:us-east-1:111122223333:queue_name"
        ],
      "Effect": "Allow"
    },
    {
      "Effect": "Allow",
      "Action": ["kms:GenerateDataKey", "kms:Decrypt"],
      "Resource": "arn:aws:kms:us-east-1:111122223333:key/*",
      "Condition": {
        "StringLike": {
            "aws:ResourceTag/AWSServiceName": "ChimeSDK"
        }
      }
    }
  ]
}

SnsTopicSink policy:

{
  "Version": "2012-10-17",
  "Statement": [
    {
      "Action": [
        "sns:Publish",
        "sns:GetTopicAttributes"
      ],
      "Resource": [
        "arn:aws:sns:us-east-1:111122223333:topic_name"
      ],
      "Effect": "Allow"
    },
    {
      "Effect": "Allow",
      "Action": ["kms:GenerateDataKey", "kms:Decrypt"],
      "Resource": "arn:aws:kms:us-east-1:111122223333:key/*",
      "Condition": {
        "StringLike": {
            "aws:ResourceTag/AWSServiceName": "ChimeSDK"
        }
      }
    }
  ]
}