Managing phone number inventory - Amazon Chime

Managing phone number inventory

Use the phone number management Inventory page to assign or unassign phone numbers. You can do this with Amazon Chime Business Calling phone numbers for individual users. Manage Amazon Chime Business Calling phone numbers from within user profiles. For more information, see Managing user phone numbers.

To assign an Amazon Chime Business Calling phone number to a user

  1. Open the Amazon Chime console at https://chime.aws.amazon.com/.

  2. For Calling, choose Phone number management.

  3. Choose Inventory, and select the Amazon Chime Business Calling phone number to assign to a user.

  4. Choose Assign.

  5. Select the account that the user belongs to, and choose Next.

  6. Select the user's full name, and choose Assign.

For instructions on how to edit the user's calling and SMS permissions, see Editing calling and SMS permissions. When you change a user's Amazon Chime Business Calling phone number or phone number permissions, we recommend providing the user with their new phone number or permissions information. Before users can access their new phone number or permissions features, they must sign out of their Amazon Chime account and sign in again.

The following procedure unassigns phone numbers from Amazon Chime Business Calling users.

To unassign inventory phone numbers for Amazon Chime Business Calling

  1. Open the Amazon Chime console at https://chime.aws.amazon.com/.

  2. For Calling, choose Phone number management.

  3. Choose Inventory, and select the phone number to unassign.

  4. Choose Unassign.

  5. Select the check box, and choose Unassign.

You can also view the details of your inventory phone numbers. For example, you can see which Amazon Chime Business Calling user that a number is assigned to. You can also see if phone calls and text messages are enabled.

To view inventory phone number details

  1. Open the Amazon Chime console at https://chime.aws.amazon.com/.

  2. For Calling, choose Phone number management.

  3. Choose Inventory, and select the phone number that you want to view.

  4. For Actions, choose View details.