Using roles with shared Alexa for Business devices

The information in the following sections explains how to use service-linked roles and grant Amazon Chime access to the Alexa for Business resources in your AWS account.

Service-linked role permissions for Amazon Chime

Amazon Chime uses the service-linked role named AWSServiceRoleForAmazonChime – Allows access to AWS services and resources used or managed by Amazon Chime, such as Alexa for Business shared devices.

The AWSServiceRoleForAmazonChime service-linked role trusts the following services to assume the role:

• chime.amazonaws.com

The role permissions policy allows Amazon Chime to complete the following action on the specified resource:

• Action: iam:CreateServiceLinkedRole on arn:aws:iam::*:role/aws-service-role/chime.amazonaws.com/AWSServiceRoleForAmazonChime

You must configure permissions to allow an IAM entity (such as a user, group, or role) to create, edit, or delete a service-linked role. For more information, see Service-linked role permissions in the IAM User Guide.

Creating a service-linked role for Amazon Chime

You don't need to manually create a service-linked role. When you turn on Alexa for Business for a shared device in Amazon Chime in the AWS Management Console, the AWS CLI, or the AWS API, Amazon Chime creates the service-linked role for you.

You can also use the IAM console to create a service-linked role with the Amazon Chime use case. In the AWS CLI or the AWS API, create a service-linked role with the chime.amazonaws.com service name. For more information, see Creating a service-linked role in the IAM User Guide. If you delete this service-linked role, you can use this same process to create the role again.

Editing a service-linked role for Amazon Chime

Amazon Chime does not allow you to edit the AWSServiceRoleForAmazonChime service-linked role. After you create a service-linked role, you cannot change the name of the role because various entities might reference the role. However, you can edit the description of the role using IAM. For more information, see Editing a service-linked role in the IAM User Guide.

Deleting a service-linked role for Amazon Chime

If you no longer require a feature or service that requires a service-linked role, we recommend that you delete that role. That way you don’t have an unused entity that is not actively monitored or maintained. However, you must clean up your service-linked role before you can manually delete it.

Cleaning up a service-linked role

Before you can use IAM to delete a service-linked role, you must first delete any resources used by the role.

Note

If Amazon Chime is using the role when you try to delete the resources, then the deletion might fail. If that happens, wait for a few minutes and try the operation again.

To delete Amazon Chime resources used by the AWSServiceRoleForAmazonChime (console)

• Turn off Alexa for Business for all shared devices in your Amazon Chime account.

  1. Open the Amazon Chime console at https://chime.aws.amazon.com/.

  2. Choose Users, Shared devices.

  3. Select a device.

  4. Choose Actions.

  5. Choose Disable Alexa for Business.

Manually delete the service-linked role

Use the IAM console, the AWS CLI, or the AWS API to delete the AWSServiceRoleForAmazonChime service-linked role. For more information, see Deleting a service-linked role in the IAM User Guide.

Supported Regions for Amazon Chime service-linked roles

Amazon Chime supports using service-linked roles in all of the regions where the service is available. For more information, see Amazon Chime endpoints and quotas.