Amazon Chime
User Guide

Requesting Desktop Control

If you want to take control of another attendee's desktop, you can do so as long as both of you are using the Windows or macOS desktop app. This is especially useful for demonstration or troubleshooting purposes.

To use request desktop control

  1. The other user shares their entire desktop instead of only a window.

  2. Choose Call, Request Shared Control.

  3. The other users choose Allow to allow shared control. The gold band around the desktop turns red, and cursors of both users are labeled.

  4. To end the shared session, either the viewer or the sharer chooses End.


Desktop control can't be requested or accepted when screen sharing from the Amazon Chime web app.