Requesting desktop control
Requesting desktop control can be useful for demonstration or troubleshooting purposes. If you want to take control of another attendee's desktop, you must meet the following requirements:
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Both you and the other attendee must be using the Amazon Chime desktop client for Windows or macOS.
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The other attendee must share their entire desktop instead of only a window.
For more information about screen sharing, see Sharing your screen during an Amazon Chime meeting.
To request desktop control
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The other user shares their entire desktop instead of only a window.
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Choose Share, Request Shared Control.
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The other user chooses Allow to allow shared control. The gold band around the desktop turns red, and cursors of both users are labeled.
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To end the shared session, the viewer or the sharer chooses End.