# connect ## Description #### NOTE Amazon Connect now refers to a portfolio of agentic solutions for business functions. The legacy product is now called Amazon Connect Customer, or simply Customer. The legacy name is used interchangeably in this documentation. * [Connect Customer Customer actions](https://docs.aws.amazon.com/connect/latest/APIReference/API_Operations_Amazon_Connect_Service.html) * [Connect Customer Customer data types](https://docs.aws.amazon.com/connect/latest/APIReference/API_Types_Amazon_Connect_Service.html) Connect Customer Customer engages customers at every touchpoint and creates deeper relationships with AI powered capabilities. Build and manage customer communication experiences. Connect customers to agents, enable intelligent routing, and track performance in real-time. There are limits to the number of Connect Customer resources that you can create. There are also limits to the number of requests that you can make per second. For more information, see [Connect Customer Service Quotas](https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html) in the *Connect Customer Administrator Guide* . You can use an endpoint to connect programmatically to an Amazon Web Services service. For a list of Connect Customer endpoints, see [Connect Customer Endpoints](https://docs.aws.amazon.com/general/latest/gr/connect_region.html) . ## Available Commands * [activate-evaluation-form](activate-evaluation-form.md) * [associate-analytics-data-set](associate-analytics-data-set.md) * [associate-approved-origin](associate-approved-origin.md) * [associate-bot](associate-bot.md) * [associate-contact-with-user](associate-contact-with-user.md) * [associate-default-vocabulary](associate-default-vocabulary.md) * [associate-email-address-alias](associate-email-address-alias.md) * [associate-flow](associate-flow.md) * [associate-hours-of-operations](associate-hours-of-operations.md) * [associate-instance-storage-config](associate-instance-storage-config.md) * [associate-lambda-function](associate-lambda-function.md) * [associate-lex-bot](associate-lex-bot.md) * [associate-phone-number-contact-flow](associate-phone-number-contact-flow.md) * [associate-queue-email-addresses](associate-queue-email-addresses.md) * [associate-queue-quick-connects](associate-queue-quick-connects.md) * [associate-routing-profile-queues](associate-routing-profile-queues.md) * [associate-security-key](associate-security-key.md) * [associate-security-profiles](associate-security-profiles.md) * [associate-traffic-distribution-group-user](associate-traffic-distribution-group-user.md) * [associate-user-proficiencies](associate-user-proficiencies.md) * [associate-workspace](associate-workspace.md) * [batch-associate-analytics-data-set](batch-associate-analytics-data-set.md) * [batch-create-data-table-value](batch-create-data-table-value.md) * [batch-delete-data-table-value](batch-delete-data-table-value.md) * [batch-describe-data-table-value](batch-describe-data-table-value.md) * [batch-disassociate-analytics-data-set](batch-disassociate-analytics-data-set.md) * [batch-get-attached-file-metadata](batch-get-attached-file-metadata.md) * [batch-get-flow-association](batch-get-flow-association.md) * [batch-put-contact](batch-put-contact.md) * [batch-update-data-table-value](batch-update-data-table-value.md) * [claim-phone-number](claim-phone-number.md) * [complete-attached-file-upload](complete-attached-file-upload.md) * [create-agent-status](create-agent-status.md) * [create-attached-file](create-attached-file.md) * [create-auth-code](create-auth-code.md) * [create-contact](create-contact.md) * [create-contact-flow](create-contact-flow.md) * [create-contact-flow-alias](create-contact-flow-alias.md) * [create-contact-flow-module](create-contact-flow-module.md) * [create-contact-flow-module-alias](create-contact-flow-module-alias.md) * [create-contact-flow-module-version](create-contact-flow-module-version.md) * [create-contact-flow-version](create-contact-flow-version.md) * [create-data-table](create-data-table.md) * [create-data-table-attribute](create-data-table-attribute.md) * [create-email-address](create-email-address.md) * [create-evaluation-form](create-evaluation-form.md) * [create-extraction-definition](create-extraction-definition.md) * [create-hours-of-operation](create-hours-of-operation.md) * [create-hours-of-operation-override](create-hours-of-operation-override.md) * [create-instance](create-instance.md) * [create-integration-association](create-integration-association.md) * [create-metric](create-metric.md) * [create-notification](create-notification.md) * [create-participant](create-participant.md) * [create-persistent-contact-association](create-persistent-contact-association.md) * [create-predefined-attribute](create-predefined-attribute.md) * [create-prompt](create-prompt.md) * [create-push-notification-registration](create-push-notification-registration.md) * [create-queue](create-queue.md) * [create-quick-connect](create-quick-connect.md) * [create-routing-profile](create-routing-profile.md) * [create-rule](create-rule.md) * [create-security-profile](create-security-profile.md) * [create-task-template](create-task-template.md) * [create-test-case](create-test-case.md) * [create-traffic-distribution-group](create-traffic-distribution-group.md) * [create-use-case](create-use-case.md) * [create-user](create-user.md) * [create-user-hierarchy-group](create-user-hierarchy-group.md) * [create-view](create-view.md) * [create-view-version](create-view-version.md) * [create-vocabulary](create-vocabulary.md) * [create-workspace](create-workspace.md) * [create-workspace-page](create-workspace-page.md) * [deactivate-evaluation-form](deactivate-evaluation-form.md) * [delete-attached-file](delete-attached-file.md) * [delete-contact-data](delete-contact-data.md) * [delete-contact-evaluation](delete-contact-evaluation.md) * [delete-contact-flow](delete-contact-flow.md) * [delete-contact-flow-alias](delete-contact-flow-alias.md) * [delete-contact-flow-module](delete-contact-flow-module.md) * [delete-contact-flow-module-alias](delete-contact-flow-module-alias.md) * [delete-contact-flow-module-version](delete-contact-flow-module-version.md) * [delete-contact-flow-version](delete-contact-flow-version.md) * [delete-data-table](delete-data-table.md) * [delete-data-table-attribute](delete-data-table-attribute.md) * [delete-email-address](delete-email-address.md) * [delete-evaluation-form](delete-evaluation-form.md) * [delete-extraction-definition](delete-extraction-definition.md) * [delete-hours-of-operation](delete-hours-of-operation.md) * [delete-hours-of-operation-override](delete-hours-of-operation-override.md) * [delete-instance](delete-instance.md) * [delete-integration-association](delete-integration-association.md) * [delete-metric](delete-metric.md) * [delete-notification](delete-notification.md) * [delete-predefined-attribute](delete-predefined-attribute.md) * [delete-prompt](delete-prompt.md) * [delete-push-notification-registration](delete-push-notification-registration.md) * [delete-queue](delete-queue.md) * [delete-quick-connect](delete-quick-connect.md) * [delete-routing-profile](delete-routing-profile.md) * [delete-rule](delete-rule.md) * [delete-security-profile](delete-security-profile.md) * [delete-session](delete-session.md) * [delete-task-template](delete-task-template.md) * [delete-test-case](delete-test-case.md) * [delete-traffic-distribution-group](delete-traffic-distribution-group.md) * [delete-use-case](delete-use-case.md) * [delete-user](delete-user.md) * [delete-user-hierarchy-group](delete-user-hierarchy-group.md) * [delete-view](delete-view.md) * [delete-view-version](delete-view-version.md) * [delete-vocabulary](delete-vocabulary.md) * [delete-workspace](delete-workspace.md) * [delete-workspace-media](delete-workspace-media.md) * [delete-workspace-page](delete-workspace-page.md) * [describe-agent-status](describe-agent-status.md) * [describe-attached-files-configuration](describe-attached-files-configuration.md) * [describe-authentication-profile](describe-authentication-profile.md) * [describe-contact](describe-contact.md) * [describe-contact-evaluation](describe-contact-evaluation.md) * [describe-contact-flow](describe-contact-flow.md) * [describe-contact-flow-alias](describe-contact-flow-alias.md) * [describe-contact-flow-module](describe-contact-flow-module.md) * [describe-contact-flow-module-alias](describe-contact-flow-module-alias.md) * [describe-data-table](describe-data-table.md) * [describe-data-table-attribute](describe-data-table-attribute.md) * [describe-email-address](describe-email-address.md) * [describe-evaluation-form](describe-evaluation-form.md) * [describe-extraction-definition](describe-extraction-definition.md) * [describe-hours-of-operation](describe-hours-of-operation.md) * [describe-hours-of-operation-override](describe-hours-of-operation-override.md) * [describe-instance](describe-instance.md) * [describe-instance-attribute](describe-instance-attribute.md) * [describe-instance-storage-config](describe-instance-storage-config.md) * [describe-metric](describe-metric.md) * [describe-notification](describe-notification.md) * [describe-phone-number](describe-phone-number.md) * [describe-predefined-attribute](describe-predefined-attribute.md) * [describe-prompt](describe-prompt.md) * [describe-queue](describe-queue.md) * [describe-quick-connect](describe-quick-connect.md) * [describe-routing-profile](describe-routing-profile.md) * [describe-rule](describe-rule.md) * [describe-security-profile](describe-security-profile.md) * [describe-test-case](describe-test-case.md) * [describe-traffic-distribution-group](describe-traffic-distribution-group.md) * [describe-user](describe-user.md) * [describe-user-hierarchy-group](describe-user-hierarchy-group.md) * [describe-user-hierarchy-structure](describe-user-hierarchy-structure.md) * [describe-view](describe-view.md) * [describe-vocabulary](describe-vocabulary.md) * [describe-workspace](describe-workspace.md) * [disassociate-analytics-data-set](disassociate-analytics-data-set.md) * [disassociate-approved-origin](disassociate-approved-origin.md) * [disassociate-bot](disassociate-bot.md) * [disassociate-email-address-alias](disassociate-email-address-alias.md) * [disassociate-flow](disassociate-flow.md) * [disassociate-hours-of-operations](disassociate-hours-of-operations.md) * [disassociate-instance-storage-config](disassociate-instance-storage-config.md) * [disassociate-lambda-function](disassociate-lambda-function.md) * [disassociate-lex-bot](disassociate-lex-bot.md) * [disassociate-phone-number-contact-flow](disassociate-phone-number-contact-flow.md) * [disassociate-queue-email-addresses](disassociate-queue-email-addresses.md) * [disassociate-queue-quick-connects](disassociate-queue-quick-connects.md) * [disassociate-routing-profile-queues](disassociate-routing-profile-queues.md) * [disassociate-security-key](disassociate-security-key.md) * [disassociate-security-profiles](disassociate-security-profiles.md) * [disassociate-traffic-distribution-group-user](disassociate-traffic-distribution-group-user.md) * [disassociate-user-proficiencies](disassociate-user-proficiencies.md) * [disassociate-workspace](disassociate-workspace.md) * [dismiss-user-contact](dismiss-user-contact.md) * [evaluate-data-table-values](evaluate-data-table-values.md) * [get-attached-file](get-attached-file.md) * [get-contact-attributes](get-contact-attributes.md) * [get-contact-metrics](get-contact-metrics.md) * [get-cross-region-routing](get-cross-region-routing.md) * [get-current-metric-data](get-current-metric-data.md) * [get-current-user-data](get-current-user-data.md) * [get-effective-hours-of-operations](get-effective-hours-of-operations.md) * [get-evaluation-form-validation](get-evaluation-form-validation.md) * [get-federation-token](get-federation-token.md) * [get-flow-association](get-flow-association.md) * [get-metric-data](get-metric-data.md) * [get-metric-data-v2](get-metric-data-v2.md) * [get-prompt-file](get-prompt-file.md) * [get-task-template](get-task-template.md) * [get-test-case-execution-summary](get-test-case-execution-summary.md) * [get-traffic-distribution](get-traffic-distribution.md) * [import-phone-number](import-phone-number.md) * [import-workspace-media](import-workspace-media.md) * [list-agent-statuses](list-agent-statuses.md) * [list-analytics-data-associations](list-analytics-data-associations.md) * [list-analytics-data-lake-data-sets](list-analytics-data-lake-data-sets.md) * [list-approved-origins](list-approved-origins.md) * [list-associated-contacts](list-associated-contacts.md) * [list-attached-files-configurations](list-attached-files-configurations.md) * [list-authentication-profiles](list-authentication-profiles.md) * [list-bots](list-bots.md) * [list-child-hours-of-operations](list-child-hours-of-operations.md) * [list-contact-evaluations](list-contact-evaluations.md) * [list-contact-flow-aliases](list-contact-flow-aliases.md) * [list-contact-flow-module-aliases](list-contact-flow-module-aliases.md) * [list-contact-flow-module-versions](list-contact-flow-module-versions.md) * [list-contact-flow-modules](list-contact-flow-modules.md) * [list-contact-flow-versions](list-contact-flow-versions.md) * [list-contact-flows](list-contact-flows.md) * [list-contact-references](list-contact-references.md) * [list-data-table-attributes](list-data-table-attributes.md) * [list-data-table-primary-values](list-data-table-primary-values.md) * [list-data-table-values](list-data-table-values.md) * [list-data-tables](list-data-tables.md) * [list-default-vocabularies](list-default-vocabularies.md) * [list-entity-security-profiles](list-entity-security-profiles.md) * [list-evaluation-form-ai-versions](list-evaluation-form-ai-versions.md) * [list-evaluation-form-versions](list-evaluation-form-versions.md) * [list-evaluation-forms](list-evaluation-forms.md) * [list-extraction-definitions](list-extraction-definitions.md) * [list-flow-associations](list-flow-associations.md) * [list-hours-of-operation-overrides](list-hours-of-operation-overrides.md) * [list-hours-of-operations](list-hours-of-operations.md) * [list-instance-attributes](list-instance-attributes.md) * [list-instance-storage-configs](list-instance-storage-configs.md) * [list-instances](list-instances.md) * [list-integration-associations](list-integration-associations.md) * [list-lambda-functions](list-lambda-functions.md) * [list-lex-bots](list-lex-bots.md) * [list-metrics](list-metrics.md) * [list-notifications](list-notifications.md) * [list-phone-numbers](list-phone-numbers.md) * [list-phone-numbers-v2](list-phone-numbers-v2.md) * [list-predefined-attributes](list-predefined-attributes.md) * [list-prompts](list-prompts.md) * [list-queue-email-addresses](list-queue-email-addresses.md) * [list-queue-quick-connects](list-queue-quick-connects.md) * [list-queues](list-queues.md) * [list-quick-connects](list-quick-connects.md) * [list-realtime-contact-analysis-segments-v2](list-realtime-contact-analysis-segments-v2.md) * [list-replication-findings](list-replication-findings.md) * [list-routing-profile-manual-assignment-queues](list-routing-profile-manual-assignment-queues.md) * [list-routing-profile-queues](list-routing-profile-queues.md) * [list-routing-profiles](list-routing-profiles.md) * [list-rules](list-rules.md) * [list-security-keys](list-security-keys.md) * [list-security-profile-ai-agents](list-security-profile-ai-agents.md) * [list-security-profile-applications](list-security-profile-applications.md) * [list-security-profile-flow-modules](list-security-profile-flow-modules.md) * [list-security-profile-permissions](list-security-profile-permissions.md) * [list-security-profiles](list-security-profiles.md) * [list-tags-for-resource](list-tags-for-resource.md) * [list-task-templates](list-task-templates.md) * [list-test-case-execution-records](list-test-case-execution-records.md) * [list-test-case-executions](list-test-case-executions.md) * [list-test-cases](list-test-cases.md) * [list-traffic-distribution-group-users](list-traffic-distribution-group-users.md) * [list-traffic-distribution-groups](list-traffic-distribution-groups.md) * [list-use-cases](list-use-cases.md) * [list-user-hierarchy-groups](list-user-hierarchy-groups.md) * [list-user-notifications](list-user-notifications.md) * [list-user-proficiencies](list-user-proficiencies.md) * [list-users](list-users.md) * [list-view-versions](list-view-versions.md) * [list-views](list-views.md) * [list-workspace-media](list-workspace-media.md) * [list-workspace-pages](list-workspace-pages.md) * [list-workspaces](list-workspaces.md) * [monitor-contact](monitor-contact.md) * [pause-contact](pause-contact.md) * [put-user-status](put-user-status.md) * [release-phone-number](release-phone-number.md) * [replicate-instance](replicate-instance.md) * [resume-contact](resume-contact.md) * [resume-contact-recording](resume-contact-recording.md) * [search-agent-statuses](search-agent-statuses.md) * [search-available-phone-numbers](search-available-phone-numbers.md) * [search-contact-evaluations](search-contact-evaluations.md) * [search-contact-flow-modules](search-contact-flow-modules.md) * [search-contact-flows](search-contact-flows.md) * [search-contacts](search-contacts.md) * [search-data-tables](search-data-tables.md) * [search-email-addresses](search-email-addresses.md) * [search-evaluation-forms](search-evaluation-forms.md) * [search-hours-of-operation-overrides](search-hours-of-operation-overrides.md) * [search-hours-of-operations](search-hours-of-operations.md) * [search-metrics](search-metrics.md) * [search-notifications](search-notifications.md) * [search-predefined-attributes](search-predefined-attributes.md) * [search-prompts](search-prompts.md) * [search-queues](search-queues.md) * [search-quick-connects](search-quick-connects.md) * [search-resource-tags](search-resource-tags.md) * [search-routing-profiles](search-routing-profiles.md) * [search-rules](search-rules.md) * [search-security-profiles](search-security-profiles.md) * [search-test-cases](search-test-cases.md) * [search-user-hierarchy-groups](search-user-hierarchy-groups.md) * [search-users](search-users.md) * [search-views](search-views.md) * [search-vocabularies](search-vocabularies.md) * [search-workspace-associations](search-workspace-associations.md) * [search-workspaces](search-workspaces.md) * [send-chat-integration-event](send-chat-integration-event.md) * [send-outbound-email](send-outbound-email.md) * [send-outbound-web-notification](send-outbound-web-notification.md) * [start-assistant-contact](start-assistant-contact.md) * [start-attached-file-upload](start-attached-file-upload.md) * [start-chat-contact](start-chat-contact.md) * [start-contact-conversational-analytics-job](start-contact-conversational-analytics-job.md) * [start-contact-evaluation](start-contact-evaluation.md) * [start-contact-media-processing](start-contact-media-processing.md) * [start-contact-recording](start-contact-recording.md) * [start-contact-streaming](start-contact-streaming.md) * [start-email-contact](start-email-contact.md) * [start-evaluation-form-validation](start-evaluation-form-validation.md) * [start-outbound-chat-contact](start-outbound-chat-contact.md) * [start-outbound-email-contact](start-outbound-email-contact.md) * [start-outbound-voice-contact](start-outbound-voice-contact.md) * [start-screen-sharing](start-screen-sharing.md) * [start-task-contact](start-task-contact.md) * [start-test-case-execution](start-test-case-execution.md) * [start-web-rtc-contact](start-web-rtc-contact.md) * [stop-contact](stop-contact.md) * [stop-contact-media-processing](stop-contact-media-processing.md) * [stop-contact-recording](stop-contact-recording.md) * [stop-contact-streaming](stop-contact-streaming.md) * [stop-test-case-execution](stop-test-case-execution.md) * [submit-contact-evaluation](submit-contact-evaluation.md) * [suspend-contact-recording](suspend-contact-recording.md) * [tag-contact](tag-contact.md) * [tag-resource](tag-resource.md) * [transfer-contact](transfer-contact.md) * [untag-contact](untag-contact.md) * [untag-resource](untag-resource.md) * [update-agent-status](update-agent-status.md) * [update-attached-files-configuration](update-attached-files-configuration.md) * [update-authentication-profile](update-authentication-profile.md) * [update-contact](update-contact.md) * [update-contact-attributes](update-contact-attributes.md) * [update-contact-evaluation](update-contact-evaluation.md) * [update-contact-flow-alias](update-contact-flow-alias.md) * [update-contact-flow-content](update-contact-flow-content.md) * [update-contact-flow-metadata](update-contact-flow-metadata.md) * [update-contact-flow-module-alias](update-contact-flow-module-alias.md) * [update-contact-flow-module-content](update-contact-flow-module-content.md) * [update-contact-flow-module-metadata](update-contact-flow-module-metadata.md) * [update-contact-flow-name](update-contact-flow-name.md) * [update-contact-routing-data](update-contact-routing-data.md) * [update-contact-schedule](update-contact-schedule.md) * [update-contact-task-template](update-contact-task-template.md) * [update-cross-region-routing](update-cross-region-routing.md) * [update-data-table-attribute](update-data-table-attribute.md) * [update-data-table-metadata](update-data-table-metadata.md) * [update-data-table-primary-values](update-data-table-primary-values.md) * [update-email-address-metadata](update-email-address-metadata.md) * [update-evaluation-form](update-evaluation-form.md) * [update-extraction-definition](update-extraction-definition.md) * [update-hours-of-operation](update-hours-of-operation.md) * [update-hours-of-operation-override](update-hours-of-operation-override.md) * [update-instance-attribute](update-instance-attribute.md) * [update-instance-storage-config](update-instance-storage-config.md) * [update-metric-content](update-metric-content.md) * [update-metric-metadata](update-metric-metadata.md) * [update-notification-content](update-notification-content.md) * [update-outbound-email-contact-message](update-outbound-email-contact-message.md) * [update-participant-authentication](update-participant-authentication.md) * [update-participant-role-config](update-participant-role-config.md) * [update-phone-number](update-phone-number.md) * [update-phone-number-metadata](update-phone-number-metadata.md) * [update-predefined-attribute](update-predefined-attribute.md) * [update-prompt](update-prompt.md) * [update-queue-hours-of-operation](update-queue-hours-of-operation.md) * [update-queue-max-contacts](update-queue-max-contacts.md) * [update-queue-name](update-queue-name.md) * [update-queue-outbound-caller-config](update-queue-outbound-caller-config.md) * [update-queue-outbound-email-config](update-queue-outbound-email-config.md) * [update-queue-status](update-queue-status.md) * [update-quick-connect-config](update-quick-connect-config.md) * [update-quick-connect-name](update-quick-connect-name.md) * [update-routing-profile-agent-availability-timer](update-routing-profile-agent-availability-timer.md) * [update-routing-profile-concurrency](update-routing-profile-concurrency.md) * [update-routing-profile-default-outbound-queue](update-routing-profile-default-outbound-queue.md) * [update-routing-profile-name](update-routing-profile-name.md) * [update-routing-profile-queues](update-routing-profile-queues.md) * [update-rule](update-rule.md) * [update-security-profile](update-security-profile.md) * [update-task-template](update-task-template.md) * [update-test-case](update-test-case.md) * [update-traffic-distribution](update-traffic-distribution.md) * [update-user-config](update-user-config.md) * [update-user-hierarchy](update-user-hierarchy.md) * [update-user-hierarchy-group-name](update-user-hierarchy-group-name.md) * [update-user-hierarchy-structure](update-user-hierarchy-structure.md) * [update-user-identity-info](update-user-identity-info.md) * [update-user-notification-status](update-user-notification-status.md) * [update-user-phone-config](update-user-phone-config.md) * [update-user-proficiencies](update-user-proficiencies.md) * [update-user-routing-profile](update-user-routing-profile.md) * [update-user-security-profiles](update-user-security-profiles.md) * [update-view-content](update-view-content.md) * [update-view-metadata](update-view-metadata.md) * [update-workspace-metadata](update-workspace-metadata.md) * [update-workspace-page](update-workspace-page.md) * [update-workspace-theme](update-workspace-theme.md) * [update-workspace-visibility](update-workspace-visibility.md)